GI Distribution Performance Manager

Zurich Insurance Company Limited (Ireland Branch); Ireland; On-site; EUR 90,000 - 120,000; Full time

Job summary

Zurich Insurance Europe AG is seeking a GI Distribution Performance Manager to deliver performance insights across Personal Lines, Business Lines, Engineering Inspections Services and Marketing. You will develop KPI reporting, monitor performance and support analytics tools development such as Tableau and Salesforce.

You will work with Heads of Distribution to translate data into actionable insights, identify opportunities and collaborate across Sales & Distribution and cross-functional

Qualifications

• Bachelor's and/or Master's degree in data analytics, finance, economics, marketing or similar.
• Strong experience in a commercial, distribution, sales management, performance management or business analysis role within insurance or financial services.
• Solid understanding of General Insurance products, distribution channels (broker/intermediated) and commercial drivers.
• Proven ability to interpret complex data and MI, draw out insight and translate it into practical actions.
• Advanced Excel and strong skills in data visualisation / BI tools (Power BI, Tableau).
• Excellent communication skills with non-technical stakeholders.
• Strong stakeholder management and influencing skills with a collaborative working style.

Responsibilities

• Provide monthly and weekly performance updates for the Director of Distribution and senior stakeholders.
• Monitor and communicate performance for distribution functions (PL, BL, ZEIS, Marketing).
• Identify opportunities and challenges and communicate them briefly and timely.
• Develop or enhance Performance Monitoring Frameworks and KPI reporting for exec summaries.
• Support analytics tool development (Tableau, Salesforce) where appropriate.
• Drill into granular insights for key stakeholders.

Skills

Data analytics

Excel

Power BI

Tableau

Communication

Stakeholder management

Business insight

Reporting

MS Office

Education

Bachelor's or Master’s degree in data analytics/finance/economics/marketing

Tools

Power BI

Tableau

Salesforce

Job description

GI Distribution Performance Manager Zurich Insurance Europe AG is looking for a GI Distribution Performance Manager to provide performance insights on Personal Lines (Direct & Partnerships), Business Lines, Engineering Inspections Services, and Marketing (Including TNPS). You will bring your expertise in data analytics, business logic, and reporting to support the Heads of Distribution with strategic thinking by providing insight consistently, timely and reliably. You are focused on reporting an easily understood and representative view of actual ongoing performance in the Distribution functions (e.g., PL, BL, ZEIS, Marketing). Where necessary, you will support the development of existing performance monitoring frameworks and tools. Where they do not exist, you will identify Key Performance Indicators (KPIs), build performance monitoring frameworks around them, and support in the development of new tools (where needed). You may be asked to support with insight and analytics for ad-hoc projects in the distribution functions or - where necessary - cross-functionally. This role may be available part-time or full is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a GI Distribution Performance Manager your main responsibilities will include, but not necessarily be limited to, the following:

• Provide monthly and weekly performance updates for the Director of Distribution and - where possible - provide analysis and commentary of performance against plans and targets in the distribution functions.
• Monitor and communicate performance regularly and ad-hoc for the distribution functions, including - but not limited to - personal lines, business lines, marketing, partnerships, and engineering.
• Identify opportunities and potential challenges in the horizon, communicating them briefly and timely.
• Develop Performance Monitoring Frameworks (where none exist) or enhance them (where they exist) by identifying Key Performance Indicators and standardizing their reporting for executive summaries.
• Support the development and enhancement of analytics tools in the business (e.g., Tableau, Salesforce, etc...), where appropriate.
• Develop the ability to drill into the granular detail of insights for the benefit and use of key stakeholders.
• You may be asked to participate in ad-hoc cross-functional data analytics projects representing Sales & Distribution.
• You may be asked to support in the production of material and/or insights for the purpose of audits.

Your Skills and Experience

• Bachelor's and/or Master's degree in data analytics, finance, economics, marketing or similar.
• Strong experience in a commercial, distribution, sales management, performance management or business analysis role within insurance or financial services.
• Solid understanding of General Insurance products, distribution channels (especially broker/intermediated) and commercial drivers.
• Proven ability to interpret complex data and MI, draw out insight and translate it into practical actions.
• Advanced Excel and strong skills in data visualisation / BI tools (e.g. Power BI, Tableau or similar).
• Excellent communication skills - able to present complex information in a clear, concise and engaging way to non-technical stakeholders.
• Strong stakeholder management and influencing skills, with a collaborative working style.
• High level of commercial awareness and focus on profitable, sustainable growth.

Additional Information

Primary work location is Blackrock, Dublin and occasional travel may be required to other Zurich locations.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,500 people across its locations in Dublin and Wexford. Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 82 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. Reflecting its purpose to 'create a brighter future together,' Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil's Atlantic Forest. The Group has more than 65,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is .