General Manager: Launch & Lead a New Hospitality Concept

Windward Management Limited; Dublin; On-site; EUR 120,000 - 180,000; Full time

Job summary

Windward Management Limited seeks a General Manager to lead The Rest from pre-opening through steady-state operations in Ireland. You will build and lead the team, set standards, and bring the brand to life for every guest, owning the guest experience and day-to-day operations.

This role drives procurement, recruitment, systems, licensing, and operational readiness during pre-opening and then oversees commercial performance, supplier relations, and community engagement post-opening.

Qualifications

• Proven experience as a General Manager or senior operations leader in hotels, hostels, or a comparable hospitality environment.
• Experience opening a new property is a strong advantage.
• Confident managing a P&L and commercial performance.
• Hands-on leadership style and comfort on the floor and in the numbers.

Responsibilities

• Take operational lead on the pre-opening critical path, working alongside key stakeholders on procurement, mock-up rooms, kitchen and breakfast area fitout, bar operations, PMS setup, fire safety, licensing, and insurance.
• Recruit, hire, and train the team across all departments - front desk, housekeeping, F&B & facilities.
• Develop and embed operating procedures and service standards ahead of launch.
• Support the sales & marketing team to ensure a strong opening pipeline.
• Own full operational and commercial performance of the property.
• Lead, motivate, and develop the team, fostering a culture that reflects the brand - Straightforward, confident and considered.
• Ensure guest experience consistently reflects The Rest's standards across all touchpoints, from browsing to check-out.
• Manage day-to-day operations across rooms, food and beverage outlets, ensuring smooth cross-department coordination.
• Maintain the highest levels of statutory compliance.
• Build relationships with local suppliers, partners, and the surrounding community.
• Report regularly on commercial and operational performance.

Skills

General Manager experience

Pre-opening experience

P&L management

Hands-on leadership

People management

Brand alignment

Tools

PMS

Job description

Windward Management Limited seeks a General Manager to lead The Rest from pre-opening through steady-state operations in Ireland. You will build and lead the team, set standards, and bring the brand to life for every guest, owning the guest experience and day-to-day operations.

This role drives procurement, recruitment, systems, licensing, and operational readiness during pre-opening and then oversees commercial performance, supplier relations, and community engagement post-opening.