General Manager

Excel Recruitment; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Excel Recruitment is recruiting a commercially driven General Manager for a leading premium food retailer in Dublin City Centre. The role focuses on day-to-day store management, fresh food leadership and delivering exceptional customer experiences.

Ideal candidates will have proven supermarket leadership, hands-on management style, and strong commercial acumen to optimise sales, margins and store standards.

Qualifications

• Proven experience as a Store Manager, Assistant Store Manager or Senior Retail Manager in grocery or premium food retail.
• Strong fresh food operation knowledge (deli, bakery, food-to-go).
• Passion for food quality and premium retail standards.
• Excellent commercial awareness including sales targets, margins, labour costs and profitability.
• Hands-on leadership with ability to coach and develop teams.
• Strong HACCP and food safety knowledge and compliance.
• Excellent organisational and communication skills.

Responsibilities

• Take full responsibility for the day-to-day management, commercial performance and operational success of the store.
• Lead, motivate and develop a high-performing team, creating a positive, customer-focused working environment.
• Drive excellence across all fresh food departments, including deli, bakery, hot food, food-to-go and premium grocery offerings.
• Ensure exceptional standards of food quality, freshness, product presentation and merchandising throughout the store.
• Maximise sales, profitability and operational efficiency through effective management of KPIs, margins, payroll, waste and stock control.
• Identify opportunities to grow fresh food sales, improve product offerings and enhance the overall customer experience.
• Oversee recruitment, training, staff development, performance management and succession planning.
• Manage stock availability, supplier relationships, ordering and promotional activities.
• Deliver a consistently exceptional shopping experience in a busy, high-footfall city centre environment.

Skills

Store management

Leadership

Food retail experience

HACCP knowledge

Commercial awareness

Job description

Supermarket General Manager – Premium Food Retail

Excel Recruitment is delighted to be recruiting an experienced and commercially driven General Manager for a leading premium food retailer based in Dublin City Centre.

This is an exciting opportunity for a passionate retail professional who thrives in a fast-paced, food-focused environment and takes genuine pride in delivering exceptional standards across fresh food, customer service and overall store performance.

Our client is an innovative and progressive retail business, recognised for its commitment to premium fresh food, artisan produce, gourmet food-to-go offerings and an outstanding customer shopping experience.

Key Responsibilities

• Take full responsibility for the day-to-day management, commercial performance and operational success of the store.
• Lead, motivate and develop a high-performing team, creating a positive, customer-focused working environment.
• Drive excellence across all fresh food departments, including deli, bakery, hot food, food-to-go and premium grocery offerings.
• Ensure exceptional standards of food quality, freshness, product presentation and merchandising throughout the store.
• Maximise sales, profitability and operational efficiency through effective management of KPIs, margins, payroll, waste and stock control.
• Identify opportunities to grow fresh food sales, improve product offerings and enhance the overall customer experience.
• Maintain the highest standards of HACCP, food safety, hygiene and health & safety compliance.
• Oversee recruitment, training, staff development, performance management and succession planning.
• Manage stock availability, supplier relationships, ordering and promotional activities.
• Deliver a consistently exceptional shopping experience in a busy, high-footfall city centre environment.

Experience Required

• Proven experience as a Store Manager, Assistant Store Manager or Senior Retail Manager within grocery, premium convenience or food retail.
• Strong fresh food experience is essential, with a solid understanding of deli, bakery, food-to-go or freshly prepared food operations.
• A genuine passion for food, product quality, innovation and delivering exceptional retail standards.
• Excellent commercial awareness, with experience managing sales targets, margins, labour costs, waste and profitability.
• Strong leadership skills, with the ability to motivate, coach and develop successful teams.
• A hands-on management style and the ability to lead from the shop floor.
• Excellent knowledge of HACCP, food safety legislation and operational compliance.
• Strong organisational, communication and problem-solving skills.

If you're an ambitious General Manager, Supermarket Manager or Store Manager with a passion for fresh food, premium retail and delivering exceptional customer experiences, this could be the perfect next step in your career. For a confidential discussion, please contact Alan Treacy