Frontline Customer Care Specialist - Part Time

The Range; Portlaoise; On-site; GBP 12,000 - 18,000; Part time

Job summary

The Range is hiring a Customer Service Assistant on a part-time basis at Portlaoise Retail Park. You will greet customers, answer questions, process transactions and ensure a positive shopping experience.

We value polite, calm and helpful staff who can think quickly, solve problems and work well in a team. The role involves handling returns, providing information, and promoting The Range as a unique one-stop shopping experience.

Qualifications

• Ability to provide excellent customer service and create a positive first impression.
• Good problem-solving skills and ability to think quickly and follow instructions.
• Willingness to work as part of a team and show initiative.
• Polite, approachable and calm under pressure.
• Experience in handling returns and till transactions is a plus.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Ensuring the customer's experience is positive.

Skills

Customer service

Problem solving

Teamwork

Communication

Initiative

Tools

POS system

Job description

The Range is hiring a Customer Service Assistant on a part-time basis at Portlaoise Retail Park. You will greet customers, answer questions, process transactions and ensure a positive shopping experience.

We value polite, calm and helpful staff who can think quickly, solve problems and work well in a team. The role involves handling returns, providing information, and promoting The Range as a unique one-stop shopping experience.