Part Time Seasonal Customer Service Assistant

The Range; Carlow; On-site; GBP 12,398,000 - 15,154,000; Part time

Job summary

The Range is hiring a Part Time Seasonal Customer Service Assistant for our store in the UK. You will be the face of The Range, delivering friendly service and helping customers find products, while processing till transactions and handling returns.

The role requires a proactive, patient, and team-focused attitude to create a positive shopping experience during a busy season. We value a polite and approachable approach, with the ability to think quickly and follow instructions.

Qualifications

• Fast-paced retail environment experience a plus.
• Excellent customer service and communication skills.

Responsibilities

• Answer customer enquiries.
• Provide information and help resolve customer problems.
• Handle returns and processing till transactions.
• Ensure customers have a positive shopping experience.

Job description

Part Time Seasonal Customer Service AssistantFour Lakes Retail Park, Dublin Road, Carlow, Ireland, R93 VF76

Be part of the festive magic at The Range this season. We are currently recruiting part time Customer Service Assistants to help us at our busiest time of year.

In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

What we are looking for?

To be successful in this role you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers.

As a Customer Service Assistant you will often be the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impressions.

You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

The role of a Customer Service Assistant will include a combination of the following tasks:

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.

Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products.

You will need to have to have a flexible approach as there will be times when you will be supporting other areas of the Store to meet the business needs.

Why The Range?

Working for The Range is no ordinary job.

We are a Sunday Times Top Track 100 company and one of the UK's fastest growing retailers.

Much of this success is thanks to our talented and passionate teams.

From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you're sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.