Front Office Manager: Lead Guest Experience & Reservations

Maria Logan; Sligo; On-site; EUR 37,000 - 42,000; Full time

Job summary

Maria Logan is seeking a Front Office Manager for a hotel in Sligo. The role focuses on owning day-to-day front desk operations and leading a team of Receptionists to deliver an exceptional guest experience.

You will also oversee the Reservations function, working closely with the Reservations team to ensure a seamless journey from booking to departure. This hands-on position offers the opportunity to drive service standards, develop your team, and collaborate with senior management to impact

Qualifications

• Experience in front office management or supervisory roles in hospitality.
• Proven ability to lead and develop a front desk team.
• Strong guest-service orientation with attention to detail.

Responsibilities

• Oversee day-to-day front office operations and guest services.
• Lead and develop a team of Receptionists to ensure smooth service.
• Oversee Reservations function and coordinate with the Reservations team.
• Collaborate with senior management to drive service standards and guest experience.

Skills

Reception management

Team leadership

Reservations coordination

Job description

Maria Logan is seeking a Front Office Manager for a hotel in Sligo. The role focuses on owning day-to-day front desk operations and leading a team of Receptionists to deliver an exceptional guest experience.

You will also oversee the Reservations function, working closely with the Reservations team to ensure a seamless journey from booking to departure. This hands-on position offers the opportunity to drive service standards, develop your team, and collaborate with senior management to impact