Front of House Manager at BaxterStorey

BaxterStorey; Limerick; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

20 Days holiday plus bank holidays

Birthday off

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in Limerick, LK, IE seeks a Front of House Manager (Catering) for Raheen Industrial Estate. This 40-hour, on-site role offers morning and evening flexibility across 5 days in 7 and a €17.50/hour pay rate (with enhanced PM shifts).

The position includes extensive responsibilities over supervision, quality control, events logistics, and guest relations, with a strong emphasis on health & safety and customer satisfaction.

Qualifications

• Previous experience commensurate with role.
• Have a contagious passion for food and customer service.
• Draw satisfaction from supervising, training and supporting a team.
• Understanding of delegation and influencing skills.
• Excellent organisational abilities, high attention to detail.
• Concise and effective verbal and written communication.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Works according to the BaxterStorey core values.

Responsibilities

• Supervision and training- recruit, train and supervise catering team, including chefs and support personnel
• Quality Control- monitor food quality, presentation, and service to ensure they meet or exceed customer expectations.
• Address and resolve any issues or concerns promptly to ensure customer satisfaction.
• Logistics Management- coordinate delivery, set up and breakdown of catering equipment and supplies.
• Oversee the flow of events, including food service, beverage distribution and guest interactions.
• Manage inventory and order supplies as needed to maintain adequate stock levels.
• Customer Service- foster positive relationships with clients and guests, addressing their needs and concerns.
• Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy.
• Be curious, solicit feedback from clients to continuously improve catering services.
• Health & Safety ensuring compliance across all services and creating a good safety culture within the team.

Skills

Team leadership

Customer service

Food service

Training

Communication

Job description

Apply for Front of House Manager at BaxterStorey in Limerick, LK, IE. This Full time on site position offers great opportunities for career growth.

Position Details

Company Description Title: Front of House Manager (Catering) Location: Raheen Industrial Estate Hours: 40 Hours Working Pattern: 5 days over 7, with morning and evening flexibility Rate of Pay: €17.50 per Hour (plus an hourly enhanced rate for PM shifts)

Benefits

• 20 Days holiday plus bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme

Responsibilities

• Supervision and Training- recruit, train and supervise catering team, including chefs and support personnel
• Quality Control- monitor food quality, presentation, and service to ensure they meet or exceed customer expectations.
• Address and resolve any issues or concerns promptly to ensure customer satisfaction.
• Logistics Management- coordinate delivery, set up and breakdown of catering equipment and supplies.
• Oversee the flow of events, including food service, beverage distribution and guest interactions.
• Manage inventory and order supplies as needed to maintain adequate stock levels.
• Customer Service- foster positive relationships with clients and guests, addressing their needs and concerns.
• Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy.
• Be curious, solicit feedback from clients to continuously improve catering services.
• Health & Safety ensuring compliance across all services and creating a good safety culture within the team.

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities, high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

Interested? Even if you don’t meet all requirements, we’d like to hear from you.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.

We celebrate individuality and are committed to creating an inclusive environment for all employees.

We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.