Front of House (FOH), Veterinary Clinic, Full Time

The Village Vets; Kildare; On-site; EUR 29,000 - 32,000; Full time

Benefits offered by this job

Health cash plan

Pension scheme

Gym membership subsidy

Free pet health plan

VCI Registration and VDS Indemnity

CPD funding including allowances and,

Statutory sick pay

Length of service holidays

Charity paid leave

Maternity/ Paternity benefits

Bike to work scheme

Job summary

Greyabbey Veterinary Hospital in Ireland is seeking a friendly receptionist to be the first point of contact for clients and patients, handling greet, calls, appointments, payments, and records.

The role requires strong communication, a positive attitude, and a team-driven approach. It offers 40 hours per week, supportive colleagues, CPD opportunities, and a range of employee benefits.

Qualifications

• Minimum 2 years reception experience.
• Ideally 1 year veterinary receptionist experience.
• Positive attitude and strong communication skills.
• Motivated, hard-working and a team player.
• Commitment to high standards of animal welfare and patient care.

Responsibilities

• Greet visitors and welcome them to the clinic.
• Answer and direct phone calls.
• Schedule appointments.
• Check in patients.
• Collect payments.
• Maintain records as necessary.
• Manage receptionist area and assist with admin tasks.
• Assist vets and nurses with patient care as needed.
• Undertake additional tasks as assigned.

Skills

Reception experience

Customer service

Phone handling

Scheduling appointments

Team player

Payments handling

Job description

Location: Greyabbey Veterinary Hospital

Reports to: Lead Vet

Schedule: 40 hours per week

Salary: €29,432.00 to €31, 500 depending on experience

About the role

The ideal candidate will be passionate about customer service and delivering an excellent client experience; you will be the first point of contact for clients and patients at our clinic.

• Greet all visitors and welcome them to the clinic
• Answer and direct phone calls
• Schedule appointments
• Checking in patients
• Collecting payments
• Maintain records as necessary
• Manage the receptionist area and assist with admin tasks as needed
• Assist Vet nurses and Vets with patient care when necessary
• Undertaking additional tasks as may be assigned

About you

• Minimum 2 years reception experience (required)
• Ideally one-year Veterinary receptionist experience
• Ability to maintain a positive attitude
• You are highly motivated, hard-working, and a strong team player
• You have excellent customer care and communication skills and a genuine commitment to delivering the highest standards of animal welfare and patient care

What’s in it For You… At a Glance

We are proud to support our team members and encourage any interest in further education.

• Health cash plan
• Pension scheme
• Gym membership subsidy
• Free pet health plan
• VCI Registration and VDS Indemnity fees paid
• Funded CPD including, allowances, webinar series, new graduate programme, training platform access, and certificate funding
• Statutory sick pay
• Length of service holidays
• Charity paid leave
• Maternity/ Paternity benefits
• Bike to work scheme

You must be legally eligible to work in Ireland.