Food & Beverage Assistant

O'Callaghan Collection; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Birthday day off

Discounted room stays for friends &amp

Rewards programme

Bike to work scheme

Job summary

O'Callaghan Collection operates design-led luxury hotels in Dublin city centre, delivering memorable guest experiences through genuine hospitality. We are seeking individuals who share our dedication to excellence and pride in exceptional service.

Role focuses on serving food and drinks, providing outstanding guest care, and maintaining a clean, compliant bar and dining environment. Flexibility for shifts is essential to meet guest needs and events.

Qualifications

• Proven experience in food and beverage hotel environments.
• Commitment to health and safety protocols.
• Excellent guest service and people skills.
• Detail-oriented with strong customer care standards.
• Able to work as part of a team and on own initiative.
• Flexible for early starts, late finishes, weekends and holidays.

Responsibilities

• Serve a variety of food and beverages, including multiple courses, cocktails, beers and wines.
• Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks.
• Keep the food and beverage area clean, sanitized and organized.
• Monitor and manage bar inventory, restocking and stock levels.
• Follow safety protocols and legal drinking age regulations.

Skills

Guest service

Attention to detail

Teamwork

Flexibility

Health & safety

Job description

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.

Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.

At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.

As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.

Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits

• Subsidized membership at our fully equipped gym
• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - up to €1000 reward
• Discounted room stays - friends and family
• Discounted F&B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role Information

• Serving of Food and Drinks: Serve a variety of food and beverages, including multiple courses food, cocktails, beers, and wines, while ensuring accuracy and quality in each service.
• Customer Service: Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks, and catering to individual preferences while maintaining a friendly and welcoming atmosphere.
• Maintaining Cleanliness and Organization: Keep the food and beverage area clean, sanitized, and organized, including the bar tools, glasses, and working surfaces, to ensure a hygienic environment.
• Inventory Management: Monitor and manage bar inventory, including restocking supplies, placing orders, and keeping track of stock levels to avoid shortages during peak hours.
• Adhering to Safety and Legal Regulations: Follow safety protocols, responsible serving practices, and legal drinking age regulations to ensure a safe and compliant environment for both customers and the establishment.

Requirements

• Proven experience working in a food and beverage hotel environment and/or related qualification
• Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
• Provide a superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.