Food and Beverage Assistant (Breakfast & Lunch)

The Davenport Hotel; Dublin; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Birthday day off

Enhanced holidays

Rewards programme

Refer a friend

Discounted room stays

Discounted F&B

Progression opportunities

Bike to work

Job summary

O'Callaghan Collection, a luxury hotel group in Dublin city centre, seeks an enthusiastic Food & Beverage team member to serve drinks and meals, uphold hygiene standards, and ensure a warm, personalised guest experience. You will engage with guests, take orders, and support inventory and bar operations with accuracy and care. The role offers flexible shifts, a friendly team, and opportunities to progress within four Dublin hotels.

Qualifications

• Proven experience in food and beverage hotel environment or related qualification.
• Provide superb guest service with excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts, late finishes, weekends and bank holidays.

Responsibilities

• Serving a variety of food and beverages, including cocktails, beers and wines, with accuracy and quality.
• Provide exceptional customer service by engaging with patrons and taking orders.
• Maintain cleanliness and organization of the bar and dining areas.
• Monitor and manage bar inventory and stock levels.
• Adhere to safety and legal regulations to ensure a safe environment.

Skills

Food & beverage experience

People skills

Attention to detail

Teamwork

Flexible availability

Education

Related qualification

Job description

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.

Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.

At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.

As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.

Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - up to €1000 reward
• Discounted room stays - friends and family
• Discounted F&B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Serving of Food and Drinks: Serve a variety of food and beverages, including multiple courses food, cocktails, beers, and wines, while ensuring accuracy and quality in each service.
• Customer Service: Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks, and catering to individual preferences while maintaining a friendly and welcoming atmosphere.
• Maintaining Cleanliness and Organization: Keep the food and beverage area clean, sanitized, and organized, including the bar tools, glasses, and working surfaces, to ensure a hygienic environment.
• Inventory Management: Monitor and manage bar inventory, including restocking supplies, placing orders, and keeping track of stock levels to avoid shortages during peak hours.
• Adhering to Safety and Legal Regulations: Follow safety protocols, responsible serving practices, and legal drinking age regulations to ensure a safe and compliant environment for both customers and the establishment.

Requirements:

• Proven experience working in a food and beverage hotel environment and/or related qualification
• Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
• Provide a superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.