Food and Beverage Assistant

Mespil Hotel; Dublin; On-site; EUR 24,000 - 32,000; Full time

Job summary

Mespil Hotel is seeking a Food and Beverage Assistant for full-time mornings and evenings in Dublin. You will welcome guests at the bar and restaurant, take orders, serve meals and drinks, and ensure high standards of service and presentation.

Responsibilities include cash handling, using Micros for billing, and maintaining hygiene and grooming as part of daily duties. Training and potential involvement in hotel committees may be offered.

Responsibilities

• Welcoming and acknowledging all customers to the bar and restaurant
• Providing excellent customer service at all times
• Taking food and beverage orders from guest
• Serving food and beverages to guests
• Clearing and resetting tables
• Ensuring bar and restaurant presentation standards are consistently achieved
• Following all cash handling procedures
• Using Micros to ensure guests are billed correctly and to take payments
• Polishing cutlery
• Carrying out cleaning tasks as outlined by supervisor/manager
• Communicating relevant information with colleagues and other departments

Skills

Customer service

Cash handling

Payment processing

Colleague communication

Tools

Micros POS

Job description

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Competitive salary

Job Title: F ood and Beverage Assistant - Full time - Mornings and Evenings

Responsible to: Food and Beverage Manager

Main Purpose of Job: To ensure that all guests are welcomed and acknowledged when they arrive to the bar & restaurant and are served efficiently, courteously and to the set standard of the department.

Bar and Restaurant Operations

• Welcoming and acknowledging all customers to the bar and restaurant
• Providing excellent customer service at all times
• Taking food and beverage orders from guest
• Serving food and beverages to guests
• Clearing and resetting tables
• Ensuring bar and restaurant presentation standards are consistently achieved
• Following all cash handling procedures
• Using Micros to ensure that guests are billed correctly and to take payments
• Polishing cutlery
• Carrying out all cleaning tasks as outlined by your supervisor / manager
• Routine cleaning of designated areas such as changing rooms and staff canteens as required
• Communicating relevant information with colleagues and other departments in a professional manner

Customer Service

• To provide an efficient and friendly service to guests at all times
• To follow the Mespil Hotel key standards at all times
• To provide a warm and friendly telephone service to guests
• Handling guest complaints in a professional manner and to a 4 star standard
• To maintain a positive, friendly attitude with both hotel guests and your colleagues

Health and Safety

• To abide by the hotels health, safety and environmental procedures.
• To report any health, safety or environmental hazards within the hotel
• To report any accidents, incidents and near misses that arise while on duty

Presentation and Grooming

• Wearing the correct uniform and name badge at all times while on duty
• Ensuring a high standard of personal hygiene and grooming at all times

Other Duties

• Attending any relevant training courses as required
• Option of serving on hotel committees when required
• Carrying out any other duties as directed by the Management
• Assisting when necessary in other departments.
• As part of our commitment to sustainability, this role will contribute to The Mespil Hotel’s efforts to reduce environmental impact through reducing waste, improving energy efficiency & reducing water consumption

Apply for this position

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CV file

Do you have previous Hospitality experience?

Are you available to work 5 shifts per week? (35 hours)

Are you available to work a 7 hour shifts between 6am and 2am?

What is your current working eligibility status in Ireland?

What is your current level of English proficiency?

Have you been referred to this job by a current Mespil Hotel employee? No Yes