FM Accounts Director

OCS; Ireland; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Contributory pension scheme

21 days annual leave increasing with @

Online doctor consultations (WebDoctor

Employee Assistance Programme (EAP)

Employee benefits and discounts

Professional development opportunities

Résumé du poste

OCS UK & Ireland seeks an experienced Facilities Management Account Director to lead a high-profile national multi-service FM contract across the South of Ireland. You will own operational excellence, client satisfaction, commercial performance and continuous improvement while reporting to senior leadership.

The role requires strategic leadership, strong FM contract management, and the ability to drive service excellence across service lines, with a focus on stakeholder engagement, risk

Qualifications

• Degree or professional qualification in Facilities Management, Business Management or related discipline.
• Significant senior leadership experience within a Facilities Management environment.
• Proven experience managing large, complex, multi-service FM contracts.
• Demonstrable success in P&L management, commercial performance, and budget accountability.
• Strong client-facing experience with executive-level stakeholder relationships.
• Experience managing geographically dispersed teams and driving high performance.
• IOSH Managing Safely qualification as a minimum.
• Experience managing supply chain partners and subcontractors.
• Strategic mindset with ability to drive innovation and service excellence.
• Excellent communication, presentation, negotiation, and report-writing skills.
• Strong commercial awareness and analytical skills.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.

Responsabilités

• Provide overall leadership and direction for the FM contract.
• Take full accountability for contract performance, including P&L and budget.
• Ensure delivery of integrated FM services in line with KPIs and SLAs.
• Build and maintain strong client relationships; act as senior escalation point.
• Drive operational excellence, service innovation and continuous improvement.
• Lead and develop high-performing teams across multiple locations.
• Create a culture of engagement, accountability and best practice.
• Ensure health & safety legislation and regulatory compliance.
• Manage risk, business continuity planning and service resilience.
• Identify opportunities for cost efficiencies and value creation.
• Lead contract governance, business reviews and strategic planning.
• Manage supplier and subcontractor performance to high standards.
• Support growth opportunities, contract retention and change management.
• Ensure timely escalation of operational, commercial or reputational risks.

Connaissances

P&L management

Stakeholder engagement

Facilities Management

Leadership

Budget management

Formation

Degree in FM or related

Outils

Excel

PowerPoint

Description du poste

About The Role:

Location: This is a key role working throughout the South of Ireland

We are seeking an experienced and commercially driven Facilities Management Account Director to lead the delivery of a high-profile, national, multi-service Facilities Management contract. Reporting to senior leadership, the successful candidate will have overall responsibility for operational excellence, client satisfaction, commercial performance, and continuous improvement across all service lines.

This is a strategic leadership role requiring a strong track record in Facilities Management, contract management, stakeholder engagement, and financial accountability.

Key Responsibilities

• Providing overall leadership and direction for the Facilities Management contract.
• Taking full accountability for contract performance, including P&L management, budget control, and commercial outcomes.
• Ensuring the successful delivery of integrated FM services in line with contractual commitments, KPIs, and SLAs.
• Building and maintaining strong client relationships, acting as the senior escalation point and trusted advisor.
• Driving operational excellence, service innovation, and continuous improvement initiatives across all service streams.
• Leading and developing high-performing operational teams across multiple locations.
• Creating a positive, collaborative culture that promotes engagement, accountability, and best practice.
• Ensuring full compliance with Health & Safety legislation, company policies, and regulatory requirements.
• Managing risk, business continuity planning, and service resilience across the contract.
• Identifying opportunities for cost efficiencies, value creation, and service enhancement.
• Leading contract governance processes, including business reviews, performance reporting, and strategic planning.
• Managing supplier and subcontractor performance to ensure high standards of service delivery.
• Supporting growth opportunities, contract retention, and change management initiatives.
• Ensuring effective communication and timely escalation of operational, commercial, or reputational risks.

The Ideal Candidate

• A relevant degree or professional qualification in Facilities Management, Business Management, or a related discipline.
• Significant senior leadership experience within a Facilities Management environment.
• Proven experience managing large, complex, multi-service FM contracts.
• Demonstrable success in P&L management, commercial performance, and budget accountability.
• Strong client-facing experience with a proven ability to build and develop executive-level stakeholder relationships.
• Experience managing large, geographically dispersed teams and driving high performance.
• Strong knowledge of Health & Safety legislation and compliance requirements.
• IOSH Managing Safely qualification as a minimum.
• Experience managing supply chain partners and subcontractors.
• A strategic mindset with a proven ability to drive innovation, operational improvement, and service excellence.
• Excellent communication, presentation, negotiation, and report-writing skills.
• Strong commercial awareness and analytical skills.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• The right to work in the EU.

What We Offer

• Competitive salary and benefits package.
• Contributory pension scheme following qualifying period.
• 21 days annual leave, increasing to 26 days with length of service.
• Free online doctor consultations via WebDoctor.
• Employee Assistance Programme (EAP).
• Employee benefits and discounts programme.
• Ongoing professional development and training opportunities.
• The opportunity to lead a prestigious Facilities Management contract within a growing and ambitious organisation.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.