Flexible Field Service Engineer for Coffee Equipment – Dublin

Vickerstock; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Flexible working arrangements

Cycle to Work Scheme

Sick Pay

Ongoing technical training and career

Growing business with excellent sector

Job summary

Vickerstock is seeking a Field Service Engineer to support its expanding customer base across the Greater Dublin area. You will install, service, and maintain premium coffee equipment, diagnosing faults and performing preventative maintenance while delivering exceptional customer service.

You will work across the Greater Dublin region, responding to planned maintenance and reactive service calls with support from an engineering coordination team. Travel for training and meetings is required.

Qualifications

• Experience in field service or maintenance environment
• Strong electrical and mechanical fault-finding skills
• Experience with commercial coffee equipment is advantageous
• Ability to manage workload across multiple sites

Responsibilities

• Install, service and maintain commercial coffee machines and related equipment.
• Diagnose and repair electrical and mechanical faults on site and remotely.
• Carry out planned preventative maintenance per service plans.
• Configure equipment to meet customer requirements.
• Record service visits and parts used in the service management system.
• Ensure health and safety on customer premises.
• Deliver outstanding customer service and resolve technical issues.
• Escalate customer concerns following procedures.

Skills

Electrical fault finding

Mechanical fault finding

Customer service

Time management

Independent working

Communication

Tools

Electrical testing equipment

Diagnostic tools

Service management system

Job description

Vickerstock is seeking a Field Service Engineer to support its expanding customer base across the Greater Dublin area. You will install, service, and maintain premium coffee equipment, diagnosing faults and performing preventative maintenance while delivering exceptional customer service.

You will work across the Greater Dublin region, responding to planned maintenance and reactive service calls with support from an engineering coordination team. Travel for training and meetings is required.