Field Service Engineer

Culligan Ireland; Portlaoise; On-site; EUR 38,000 - 47,000; Full time

Benefits offered by this job

Meal allowance

Uncapped incentives

23 days' holiday + Bank Holidays

Company Pension scheme

Perks at Work discounts

Employee Assistance Programme

Volunteering Day

Career progression opportunity

Job summary

Culligan Ireland is seeking a Field Service Engineer to maintain and repair water treatment systems across residential customers. The Midlands role is depot-based in Claregalway, with a Monday–Friday days pattern and full-time, permanent contract subject to 6-month probation.

You will diagnose faults, service filtration, softening and purification units, provide customer guidance, and ensure safety and high-quality workmanship. Salary is €42,432 per year with a €50k OTE and meal allowance.

Qualifications

• Experience as an engineer/plumber, preferably in water treatment.
• Technical knowledge of water treatment systems; full training provided.

Responsibilities

• Service, maintain, and repair water treatment systems, including filtration, softening, and purification.
• Diagnose and resolve basic equipment faults and performance issues.
• Provide technical support and guidance to customers regarding operation and maintenance.
• Ensure compliance with safety regulations and company policies.
• Maintain accurate records of work performed and materials used.
• Collaborate with internal teams to coordinate installations, repairs, and maintenance.

Skills

Field Service

Water Treatment

Troubleshooting

Customer Service

Independent Work

Job description

Job title: Field Service Engineer

Contract Type: Full Time Permanent - subject to 6 month probation

Location: Field Based Midlands - Depot based in Claregalway

Salary: €42,432 per annum, paid monthly + annual tax free meal allowance and uncapped performance incentives. On-Target Earnings (OTE) of €50,000

At Culligan Home, we specialize in providing high-quality water treatment solutions to residential customers across Ireland. Our offering includes filtration systems, reverse osmosis units, and water softeners, helping households enjoy cleaner, safer, and better-tasting water.

As an Field Service Engineer, you will play a vital role in our commitment to excellence by maintaining, and repairing water treatment systems. You will utilize your technical expertise to troubleshoot issues and provide effective solutions, ensuring optimal functioning of our systems and maximum customer satisfaction.

Responsibilities

• Service, maintain, and repair water treatment systems, including filtration, softening, and purification systems.
• Diagnose and resolve basic equipment faults and performance issues.
• Provide technical support and guidance to customers regarding the operation and maintenance of water treatment systems.
• Ensure compliance with all safety regulations and company policies.
• Maintain accurate records of work performed and materials used.
• Collaborate with internal teams to coordinate and schedule installations, repairs, and maintenance.

• Some experience as an Engineer/Plumber, preferably in the field of water treatment.
• Technical knowledge of water treatment systems, including filtration, softening, and purification is preferable however, full training will be given.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and efficiently.
• Strong attention to detail and commitment to delivering high-quality work.
• Excellent communication and interpersonal skills.
• Valid driver's license.

• Monday - Friday Days working pattern
• Uncapped target incentive, OTE €50K + (Base Salary, Meal Allowance, Uncapped incentive)
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression