Field Service Engineer

Hitachi Automotive Systems Americas, Inc.; Leinster; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Generous bonus scheme

24 days holidays

Excellent company pension

Job summary

Hitachi Energy Ireland Limited is seeking a Field Service Engineer to deliver timely service and support across transformer-related systems. You will perform on-site installations, maintenance, and issue resolution, collaborating with customers and internal teams to ensure quality outcomes.

The role offers a hybrid arrangement with travel to sites as required, and emphasizes safety, documentation, and continuous improvement within a global energy leader.

Qualifications

• Experienced Field Service Engineer with transformers knowledge.
• Fluent in written and spoken English.
• Ability to work under pressure and deliver results.

Responsibilities

• Execute service work following instructions and Hitachi Energy standards.
• Deliver high-quality, cost-effective service offerings and projects.
• Troubleshoot on-site and remotely; identify service opportunities.
• Prepare documentation and reports for customer sign-off.
• Drive productivity improvements and ensure compliance with safety rules.

Skills

Transformers expertise

Field service engineering

Team communication

Job description

Location:Dublin, County Dublin, IrelandJob ID:R0115031Date Posted:2026-03-23Company Name:HITACHI ENERGY IRELAND LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:NoJob Description:At Grid & Power Quality Solutions and Service business at Hitachi Energy in Europe (HBUEU), Inclusion drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e-mobility.Hitachi Energy has an exciting opportunity for a Field Service Engineer, you will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and projects for customers.Execute Service work according to work instructions and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams. Use your initiative and be proactive by identifying new Service business opportunities for Hitachi Energy. You’ll perform service tasks including installation of equipment and routine maintenance and identify technical problems both remotely and on-site in different service categories.The position can offer a hybrid nature (3 days working in Dublin office) with travel to sites as required.(note we are unable to provide visa sponsorship for this position)How you’ll make an impactAllocate, drive and monitor the workload based on content, delivery timescales and competences.Use available resources and operate in a responsive manner.Ensure materials and components to feed service delivery are available at the appropriate quality for service activities.Prepare documents and reports ready for sign off by the customer. Ensuring documents are accurate and collated in a timely manner.Drive continuous service productivity improvement activities.Utilize efficient tools to streamline service processes and applications.Ensure service findings are delivered to the product/system local units.Comply with health & safety and environmental directives and ensure instructions are in line with regulations.Control the area of responsibility so that it is adequately supervised.Trouble shoot simple failure equipment and make clear, concise recommendations to mitigate the problem arising in the future.Provide recommendations to management for improvement in both operations and customer service.Your backgroundExperienced and qualified Field Service Engineer within our sectorSpecific knowledge and expertise in TransformersFluent communication in both spoken and written EnglishProficient at working under pressure as part of a team and taking personal accountability to deliver results.Able to communicate effectively at all levels.Proficient in health & Safety, environmental directives and safe systems of work in line with both Hitachi and client regulations and standard operating proceduresExperience in problem solving and driving continuous improvement whilst working to project timelines in a systematic manner.What We Offer:Competitive salary packageGenerous bonus scheme.24 days holidays, plus bank holidaysExcellent company pension and wide-ranging benefits schemes.Top quality H&S culture alongside comprehensive training and personal development programmes.Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.More about usWe offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.#L1-AR3Accessibility and reasonable accommodationQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.Background Screening and Security ChecksAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.