Facilities General Operative

OCS; Cork; On-site; EUR 28,000 - 36,000; Full time

Job summary

OCS UK & Ireland is seeking a maintenance operative to deliver planned and reactive maintenance, repairs and fabric works across nationwide contracts. You will review and improve maintenance routines and assist in small project works.

The role involves liaising with Helpdesk, carrying out mechanical and general fabric tasks, identifying issues, and ensuring safe use of tools while meeting safety standards and contract SLAs.

Qualifications

• General maintenance and repair skills with basic facilities experience.
• Ability to fault finding and problem-solve.

Responsibilities

• Liaise with Helpdesk to carry out planned preventatives.
• Carry out minor mechanical and general building fabric maintenance duties.
• proactively identify maintenance issues and report to Helpdesk.
• Respond to queries from Helpdesk and Contract Managers to meet SLAs.
• Interact with colleagues, suppliers and contractors in a timely, courteous manner.
• Ensure safe use of hand and power tools and that equipment is calibrated/tested.
• Support other departments and assist in short- and long-term projects.
• Contribute to continuous improvement and customer satisfaction as part of a team.

Skills

General maintenance

Fault finding

Job description

About The Role

Role Purpose

The core function of the role is to be responsible for the delivery of planned and reactive maintenance, repairs and fabric works across nationwide contracts. Review and improve maintenance routines. Carry out trouble shooting and repairs when failures occur. Assist in the completion of small project works.

List of Duties

• Liaising with Helpdesk team to carry out planned preventative maintenance as assigned and under our remit.
• To carry out a range of duties to cover minor mechanical and general building fabric maintenance, which will consist of some general operative tasks.
• Proactively identify maintenance issues and report back to Helpdesk.
• Liaise with the Helpdesk and Contract Managers and respond to all queries in a timely manner to ensure conformance with the relevant Service Level Agreements.
• Deal with colleagues, suppliers and contractors in a timely and courteous manner.
• Ensure correct and safe use of hand and power tools on sites and ensure that all equipment used is calibrated and certified/tested as required.
• Assist other departments if/when required.
• Provide support in the implementation of short- and long-term projects as required.
• Pursue continuous improvement, customer satisfaction and collaborate in a team environment.

General Requirements

• General maintenance and repair skills with basic facilities experience.
• Ability to fault finding and problem-solve.

Health & Safety

• Ensure all health and safety policies and procedures are complied with in accordance with the company and client requirements.
• Foster a proactive approach to H&S & ensure work is always completed/managed to a high standard of safety.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.

We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.