Facilities Assistant

Greystar (International); Galway; On-site; EUR 34,000 - 42,000; Full time

Job summary

Greystar (International) in Galway, Ireland, is seeking a hands-on Community Maintenance role within theGreystar team. You’ll help ensure the appearance and upkeep of the community, perform minor repairs, and support resident services.

The role offers a starting annual base salary of €34,000 with potential on-site bonuses, contributing to a thriving, customer-focused rental community. You’ll work as part of the Community Team, collaborating with management to keep common areas pristine, manage

Qualifications

• Strong attention to detail and commitment to cleanliness and safety.
• Excellent communication and customer-focused interaction with residents.
• Proactive problem solving and ability to work autonomously.
• Ability to read and understand English safety labels, procedures and manuals.

Responsibilities

• Maintain cleanliness of common areas, amenities and grounds.
• Assist with make-ready of vacant apartments and relocation tasks.
• Perform minor repairs and routine maintenance tasks within scope.
• Support health and safety and comply with COSHH policies and training.
• Assist with parcel management and resident inquiries as part of the Community Team.

Skills

Attention to detail

Communication

Problem solving

Autonomy

Reading / Writing English

Tools

Cleaning equipment

Basic joinery

Plumbing basics

Glazing repairs

Job description

Be part of a team that’s building more than just homes. We’re building communities.

At Greystar, we believe great rental living starts with great communities. Since arriving in Ireland in 2019, our Dublin team has grown into a leading provider of professionally managed rental housing, delivering high-quality apartments and student residences across Dublin, Galway and beyond. With an expanding property management business and ambitious growth plans, Ireland is a market with huge potential and we're proud to be bringing our experience in professionally managed rental housing to its major cities.

As we grow, we're focused on building teams where people can do meaningful work, develop their careers and feel supported to thrive.

We believe long-term success starts with supporting our people. From a paid day off on your birthday and the option to buy extra annual leave, to fully company-funded health cover, a generous matched pension, family-friendly leave, wellbeing perks that keep you moving, and a paid day each year to give back to your community, we've built a package designed to support life inside and outside of work. You'll also benefit from the opportunities that come with being part of a global business operating across hundreds of locations worldwide, with genuine room to grow your career.

Position Overview

Contributes to an exceptional resident experience by ensuring all aspects of the appearance of the community are presented to the proper standards by completing tasks to maintain common areas, amenities and grounds both in and outside of the buildings. Performs repairs and minor redecoration and assists with resident enquiries and parcel management, delivering a varied and rewarding role.

The annual base salary for this role starts from €34,000 depending on experience. In addition to the base salary, this role may be eligible to participate in on-site bonus programs.

Key Role Responsibilities

• Works as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Inspects the community throughout the day to remove litter, debris (including pet droppings and waste) and ensure all common areas and amenities are well presented and free of litter at all times and the building has safe access throughout the year
• Removes waste and remaining items from vacant apartments prior to starting the make ready process, transfers waste to rubbish bins or storage area as applicable and cleans and maintains the storage areas.
• Rotates refuse bins daily, prepares the bins for the weekly collection by the local authority and returns them to the bin areas in the car park after pick up.
• Responds positively to maintenance queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them
• Completes assigned minor and routine service requests
• Assists the Community Team with compliance requirements in regard to units and common areas
• Distributes notices, communications and parcels to residents as necessary.
• Undertakes relocation and removal/disposal of furniture
• Ensures all empty rooms and apartment and show flats are freshened to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready, move in and move out process by performing duties and checks requested by Community Manager and/or Supervisor.
• Informs Community or Assistant Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
• Complies with Greystar’s health and safety policies by attending and participating in the properties routine safety meetings, completing required training on other safety related laws and requirements and by reporting accidents and incidents promptly and accordingly.

About You

You should be able to work effectively with the Community Manager, Community Team, Regional Operations Manager, Regional Facilities Manager, contractors, and suppliers while maintaining professional working relationships. You should have the ability to read and write English to a level that ensures full understanding and compliance with product safety labels, COSHH policies, and procedure manuals. You should be knowledgeable and skilled in the safe use and maintenance of cleaning fluids, tools, and equipment, with previous experience in a similar role within a customer-occupied environment. You should demonstrate strong problem-solving skills, the ability to follow standardized procedures, and the confidence to work autonomously while using initiative when required. A strong attention to detail, flexible approach to work, and adaptability in a changing environment are essential. You should possess a helpful and friendly personality with excellent communication skills, consistently behaving in a professional, courteous, and supportive manner towards colleagues and residents. Additionally, you should be comfortable working both indoors and outdoors in all weather conditions and have the ability to carry out minor repairs, redecoration, and first-line maintenance tasks, including basic joinery, plumbing, and glazing repairs.

One of Greystar’s core values is Equality, and as such, we pride ourselves on being an equal opportunities employer. We welcome applications from candidates of all backgrounds and experience, even if you don't meet every requirement on the job advert.

Greystar is committed to having an accessible and inclusive recruitment process. Should you require any reasonable adjustments during the recruitment and interview process, please contact our Europe Talent Acquisition team at [e-mail]. For more information on careers at Greystar, please also visit our careers site at https://jobs.greystar.com/.