Experienced Hotel Receptionist

OASIS Group

Malahide

On-site

EUR 27,000 - 37,000

Full time

9 days ago

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Benefits offered by this job

Flexible working conditions

Meals on duty

Complementary Staff parking

On-site Gym or Fitness Discounts

Employee Discounts

Learning and Development opportunities

Job summary

The Grand Hotel Malahide invites applications for a Hotel Receptionist to join our front office team on a full-time, permanent basis from March. The role requires experience as a hotel receptionist and a customer-focused mindset to deliver warm, professional service to guests.

You will check guests in and out, manage reservations, and liaise with other departments. We offer flexible working conditions, meals on duty, staff parking, gym discounts and ongoing development opportunities.

Qualifications

Experience as receptionist in a hotel environment.
Strong customer-focused approach and excellent interpersonal skills.
Excellent attention to detail and ability to work in a team.

Responsibilities

Greet guests warmly and outline hotel facilities.
Check in and out guests efficiently using Opera Cloud.
Relay special requests to relevant departments.
Post charges to guest rooms accurately.
Assist with guest queries and handle suggestions.

Skills

Fast-Paced, Independent Thinker

Organisational skills

Tools

Opera Cloud

Opera PMS

Job description

The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Discover T

The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorwaves.Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Discover T

Skills and attributes

Fast-Paced, Independent Thinker
Organisational skills

Description

Hotel Receptionist – 4* Grand Hotel, Malahide

Are you an experienced and customer focused Hotel Receptionist? If so, we've just the role for you. We are now recruiting a Receptionist to join our front office team on a Full Time permanent basis from March.

The candidates must have previous experience as receptionist in a hotel environment.

Under new ownership of FBD Hotels & Resorts, the iconic four-star Grand Hotel Dublin, located in the heart of Malahide, offers a unique seaside retreat while remaining conveniently close to the attractions of Dublin City Centre — just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.

Responsibilities will include:

To greet guests in a warm and friendly manner outlining the facilities of the Hotel
Check in and out guests efficiently and professionally using Opera Cloud.
Advise all Departments of any special requests by guests i.e. dinner reservations, ordering taxis, room service etc.
Correctly post all charges to the individual guest rooms
Inform the Duty Manager of any guest queries, complaints or suggestions
Handling safe deposit for guests, also dealing with foreign exchange and monies at the Desk
To oversee that all Departmental floats are signed in and out in the correct manner
Attend all Departmental and Hotel training courses and meetings as required
To pass over correct and detailed information to the following shift ‘pass-over’;
To update Opera on serviced and out of service rooms by liasing with the Accommodation Department;

The ideal candidate:

Would have good knowledge of Opera PMS- Ideally Opera Cloud version

Would have at least 2 years experience in a busy Hotel reception

We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care. Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment.

Perks of joining the team:

We have a very friendly and helpful team and we hope you will fit right into our family. We provide: