Experienced Concierge/FOH Officer, City Centre, Cork

Manguard Plus Ltd; Cork; On-site; EUR 2,066,000 - 2,480,000; Full time

Job summary

Manguard Plus Ltd in Cork City seeks an Experienced Concierge/FOH Officer for a permanent, full-time role in the city centre. You will deliver front-of-house services, manage access control, liaise with contractors and couriers, and respond to incidents in line with company policies.

Key requirements include PSA license, 2 years in a similar role, strong IT and communication skills, and a professional, well-groomed presence.

Qualifications

• Must hold PSA License.
• Must have 2 years experience in a similar Concierge/FOH role.
• Professional, smart and well-groomed appearance.
• Excellent written and verbal communication skills.

Responsibilities

• Protection of property.
• Prevention of theft and damage.
• Access control and building checks.
• Patrolling as required.
• Liaising with contractors and couriers.
• Completing logs and reports.
• Use of radios and electronic equipment to communicate with team members.
• Direction and assistance to onsite visitors.

Skills

PSA License

2 years experience in a similar role

Concierge/FOH Experience

FOH / Reception Skills

Excellent communication skills

Interpersonal skills

IT skills

Access Control

Tools

BMS experience

Job description

Experienced Concierge/FOH Officer, City Centre, Cork

Location: On site / Cork City, Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: IT | Security
Salary: Negotiable salary

Due to our continued expansion, Manguard Plus are seeking applications from dynamic, professional security officers for the full-time position in City Centre, Cork The role is to provide the highest quality service while continuously seeking to exceed our client’s expectations. As a team member, you will be required to demonstrate excellent customer service skills.

Hours of work:

Monday to Friday Day Shift

Rate of pay:

€16.15 per hour as per ERO

Job Types: Full-time, Permanent

• PSA License
• MUST have 2 years experience in a similar role. Please do not apply if you do not have Concierge/FOH Experience
• Smart, well-groomed and confident in your position.
• Valid IRP card if non-EEA National.
• Have excellent communication and interpersonal skills.
• FOH / Reception Skills.
• BMS experience
• Excellent written and verbal communication skills essential.
• Ability to work under own initiative essential.
• Ability to handle typical and crisis situations efficiently and effectively.
• Possess Excellent Interpersonal Skills
• Willingness to Take Instructions from Higher Management Levels
• Strong IT Skills
• Experience with Access Control

Your duties would include:

• Protection of property
• Prevention of theft and damage
• Access control
• Patrolling
• Liaising with Contractors and Couriers
• Completing Building Checks
• Address any incidents that may arise in a timely manner and in line with company policies
• Completion of logs and reports as required
• Use of radios and electronic equipment to communicate with other team members
• Offer direction and support to onsite visitors if necessary
• Additional duties as necessary