Experience Expert — Luxury Retail, Part-Time (12h)

Mulberry; Kildare; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Competitive base salary

Bonus

Product allowance

Staff discount

Job summary

Mulberry in Ireland seeks a Sales Assistant, titled Experience Expert, to create memorable customer experiences using product knowledge and storytelling. You will build lasting relationships with shoppers and contribute to Mulberry’s Back to the Mulberry Spirit strategy, in a 12-hour-per-week store role.

You will be customer-focused, curious about the business, and committed to delivering engaging experiences while upholding Mulberry’s values and sustainable practices.

Qualifications

• Create welcoming and fun environment for customers and team.
• Deliver engaging, dynamic and memorable customer experience in-store.
• Develop and maintain key customer relationships using instore CRM tools.

Responsibilities

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging, dynamic and memorable customer experience in your store.
• Develop and maintain key customer relationships using instore CRM tools to support you.
• Be culturally connected; understand Mulberry fits into life and art and excite customers.

Skills

Customer focus

Storytelling

CRM tools

Operational excellence

Tools

Instore CRM tools

Job description

Mulberry in Ireland seeks a Sales Assistant, titled Experience Expert, to create memorable customer experiences using product knowledge and storytelling. You will build lasting relationships with shoppers and contribute to Mulberry’s Back to the Mulberry Spirit strategy, in a 12-hour-per-week store role.

You will be customer-focused, curious about the business, and committed to delivering engaging experiences while upholding Mulberry’s values and sustainable practices.