Event Manager

Amphitheatre Ireland Limited; Dublin; On-site; EUR 55,000 - 75,000; Full time

Job summary

Amphitheatre Ireland Limited operates the 3Arena in Dublin and is seeking an Event Manager to lead planning, execution and wrap-up of concerts and shows. You will act as the main on-site contact for promoters and production staff, ensuring events run safely, smoothly and profitably.

The role demands handling diverse live entertainment formats, managing large crowds and coordinating with security, ticketing, and local authorities.

Qualifications

• Experience in mid-to-large scale arena or venue operations.
• Ability to manage live events with varying formats and audiences.
• Strong knowledge of health and safety requirements for indoor events.

Responsibilities

• Liaise with security teams to meet rider requirements.
• Coordinate with ticketing staff to ensure correct ticket counts.
• Check seating maps and troubleshoot ticketing issues.
• Work with facilities and cleaning teams to maintain venue standards.
• Collaborate with authorities for crowd and traffic management.
• Produce risk assessments and post-show cost reports.
• Brief event-day personnel and act as on-site venue representative.
• Resolve seating issues and backstage/front-of-house bottlenecks.

Skills

Event management

Crowd management

Stakeholder liaison

Problem solving

Communication

Tools

Microsoft Office

Ticketing platforms

Scheduling tools

Job description

Job Summary

• Company: Amphitheatre Ireland Limited
• Location: 3Arena, Dublin
• Reports to: General Manager
• Working Hours: Full time
• Job Type: Permanent

Role Description

We are seeking a highly adaptable, high-energy and hard-working Event Manager to assist with the planning, execution, and wrap-up of our diverse entertainment calendar. Operating within Dublin's iconic 14,000-capacity 3Arena, this role involves a fast-paced environment hosting everything from heavy-production arena concert tours to intimate comedy sets, high-profile sports, and family arena shows. In this role as a member of a small event management team, you will be the primary point of contact for promoters and production staff. You will ensure that each distinct event format transitions seamlessly, safely, and profitably while maintaining high customer satisfaction for up to 14,000 patrons a night in the heart of the Dublin Docklands.

Who you are

• Solid event management experience specifically within a mid-to-large scale arena, stadium, or prominent live entertainment venue (ideally 10,000+ capacity).
• Direct, hands-on experience handling the vastly different operational needs of live music touring, live broadcast sports, and family theatrical shows.
• Strong familiarity with Irish health and safety legislation, Code of Practice for Safety at Indoor Concerts, and local licensing laws.
• Proven ability to manage large crowds, sudden schedule changes, and technical emergencies with a composed, solution-oriented mindset.
• Consistently available to work non-traditional hours; your schedule will directly mirror our busy event calendar of nights, weekends, and holidays.
• Excellent interpersonal skills.
• Proficiency with Microsoft office, ticketing platforms, and basic digital scheduling tools.

What the role includes

• Liaising with visiting security teams to ensure rider and any other specific requirements are met.
• Liaising with Ticketmaster and Promoters' ticketing staff, to ensure correct number of tickets are held to facilitate productions.
• Checking seating maps to ensure accuracy and troubleshooting ticketing issues.
• Working closely with the facilities and cleaning teams to ensure the venue is in a pristine condition for every single event.
• Collaborate with local authorities, including An Garda Síochána, Dublin City Council, and private security contractors to coordinate external crowd management, traffic management plans, and egress protocols.
• Produce and act upon risk assessments.
• Anticipated audience profile, band history, intelligence from other venues and information from AGS.
• Tailor internal crowd management strategies based on the event demographic—ranging from high-energy mosh pits at rock concerts to family-friendly amenities.
• Schedule, and brief all event-day personnel, including Security, Medics, Fire Officer, ticket scanning operations, and ushers.
• Serve as the main on-site venue representative and work with the Promoters representative to deal with any requests and queries the visiting company may have.
• Manage real-time seating issues, handling seating upgrades, restricted-view relocations, and box office ticket issues as they occur.
• Resolve backstage and front-of-house operational bottlenecks and be able to react positively to any issue which may occur.
• Handle and resolve customer complaints.
• Manage operational event budgets, carefully monitoring staff hours, cleaning costs and all other operational variable costs and provide cost information to the Finance department as required.
• Execute prompt post-show reports, reconciling final venue staffing costs, merchandise cuts, and facility fees directly with the visiting Tour Accountant.
• Process invoices in a timely fashion for all suppliers.
• Carry out duties as required by the General Manager.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Recognized for seven years as a Great Place to Work® and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.