EU-Based CSM - Life Sciences Quality SaaS

Veeva Systems; Ireland; On-site; EUR 75,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

Maternity & Paternal Leave

Fitness Reimbursement

1% charitable giving program

Job summary

Veeva Systems is seeking a Customer Success Manager to support global customers with Veeva's Quality products. This remote role involves fostering relationships, addressing customer needs, and providing strategic guidance.

The ideal candidate will have over 7 years of experience in the life sciences industry, particularly in Quality, and will demonstrate strong communication skills. Perks include flexible PTO, medical benefits, and a diverse work environment.

Qualifications

• 7+ years experience in Quality within life sciences industry.
• Experience working with or in large global pharmaceutical companies.
• Ability to travel up to 25%.

Responsibilities

• Support 4-6 large, global customers post-implementation with Veeva Quality applications.
• Act as a trusted advisor and own the relationship with application owners.
• Provide strategic guidance to optimize use of Veeva applications.

Skills

Customer-facing consulting experience

Strong communication

Relationship management

Quality expertise

Job description

Veeva Systems is seeking a Customer Success Manager to support global customers with Veeva's Quality products. This remote role involves fostering relationships, addressing customer needs, and providing strategic guidance.

The ideal candidate will have over 7 years of experience in the life sciences industry, particularly in Quality, and will demonstrate strong communication skills. Perks include flexible PTO, medical benefits, and a diverse work environment.