ETF - Senior Business Analyst M/F

CACEIS-Gruppe; Dublin; Hybrid; EUR 80,000 - 110,000; Full time

Job summary

CACEIS is seeking an ETF Senior Business Analyst to lead cross-functional ETF initiatives in a hybrid role based in Dublin, Ireland. You will drive product enhancements, coordinate with multiple stakeholders, and ensure alignment of business objectives with regulatory and operational standards.

The role requires 6–10 years in a business analyst or similar role within financial services, with ETF exposure, and a solid technical background.

Qualifications

• 5+ years of experience as a business analyst in financial services, preferably with ETFs or index funds.
• Ability to work with Operations, Product, Technology and external stakeholders (clients, custodians, administrators).
• Strong analytical mindset and data-driven approach to investigations.

Responsibilities

• Lead end-to-end ETF product enhancements and data/reporting improvements.
• Translate product strategy into clear requirements and project plans with ETF stakeholders.
• Coordinate design workshops to ensure compliant, fit-for-purpose solutions.
• Track delivery timelines, manage risks, and escalate to ensure timely implementations.
• Own detailed project plans and contribute to data quality and system integrations.

Skills

Analytical skills

Stakeholder management

Communication skills

Project management

Regulatory awareness

Excel proficiency

ETF knowledge

Education

Bachelor Degree / BSc Degree or equivalent

Job description

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

Reference

2026-115654

Publication date

18/09/2026

Business type

Types of Jobs - Corporate & Investment Banking

Job title

ETF - Senior Business Analyst M/F

Contract type

Permanent Contract

No

Job summary

We are CACEIS

We are an asset servicing banking group of Crédit Agricole and Santanderdedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Throughoffices across Europe, North and South America and Asia, CACEIS offers a broad range of services coveringexecution,clearing,forex,securities lending,custody,depositaryandfund administration,fund distribution support,middle office outsourcingandissuer services. With assets under custody of €4.6 trillion and assets under administration of €2.2 trillion, we area European leader in asset servicingand one of the major players worldwide.

What is the opportunity?

The Senior Business Analyst will act as a central coordination and leadership point within the ETF organisation. This role will drive ETF product enhancements, manage cross-functional initiatives involving internal and external stakeholders and lead strategic initiatives. The successful candidate will combine strong project management and business analysis skills with deep knowledge of ETFs and a solid technical background. They will be a key point of contact for ETF-related change, ensuring that business objectives, operational readiness, and client requirements are aligned and delivered effectively.

What will you do?

Reporting and Key Responsibilities

• Lead end-to-end delivery of ETF product enhancements (new features, operational improvements, data/reporting enhancements, technology changes)
• Work closely with the ETF stakeholders to translate product strategy and roadmap into clear, actionable requirements and project plans
• Coordinate design workshops with subject matter experts to ensure solutions are fit-for-purpose and compliant with regulatory and operational standards
• Track delivery timelines, manage risks and issues, and proactively escalates where necessary to ensure timely and high-quality implementation

Supplementary Information

2. ETF Expertise & Technical Insight

• Understanding of ETFs including structure, issuance models, operational lifecycle, primary/secondary market, stakeholders
• Work closely with IT to translate business needs into clear functional specifications and to understand technical constraints, opportunities, and architecture impacts
• Lead the various project committees and produce the appropriate materials
• Own detailed project plans and track progress against agreed timelines
• Contribute to improving data quality, reporting capabilities, and system integrations that support ETF operations and client servicing
• Stay up to date with industry developments, regulatory changes, and market trends relevant to ETFs, and proactively identify opportunities for innovation or improvement
• Act a subject matter expert for the ETF organisation
• Support ETF operational teams

3. Process Improvement & Governance

• Analyse existing ETF processes end-to-end and propose enhancements to efficiency, control, and client experience
• Design and document target operating models, workflows, and procedures for new products or clients
• Ensure that changes adhere to internal governance, risk, and compliance standards
• Support the development of best practices within the ETF organisation

Geographical area

Europe, Ireland

City

Dublin

hybrid

Bachelor Degree / BSc Degree or equivalent

Post-secondary education with an accounting/finance or business concentration or equivalent experience

Level of minimal experience

6-10 years

Experience

• Experience (5+ years) in a business analyst or similar role within financial services, preferably with direct exposure to ETFs, index funds, or related products
• Ability to work closely with Operations, Product, Technology, Relationship Management, and external stakeholders (clients, custodians, administrators, market makers, exchanges)

Required skills

• Comfortable with system workflows, data models, reporting tools, and integration concepts; able to bridge business and technology teams effectively.
• Good analytical skills and ability to work with data and have a structure approach to investigations
• Comfortable with standard office tools, particular excel and excel driven formulas
• Interpersonal and networking skills with a proven track record of dealing with clients, management, colleagues and staff. Comfortable interacting with various operational teams
• Good communication, presentation and negotiation skills
• Risk management and mitigation focus
• Proven organisational and time management skills
• Self-starter with a high degree of ownership, able to manage multiple initiatives simultaneously and work to tight deadlines
• Client-focused mindset, with a strong appreciation of service quality and long-term relationship building
• Willingness to travel occasionally, primarily to Luxembourg and Paris, as business needs require
• French language proficiency is an advantage but not essential