ETF - Senior Analyst M/F

CACEIS; Ireland; Hybrid; EUR 85,000 - 120,000; Full time

Job summary

CACEIS in Dublin is seeking an ETF Senior Analyst to lead end-to-end ETF primary market processing, confirm and validate components, and ensure accurate settlement. You will liaise with issuers, APs and capital markets, driving efficiency and operational excellence.

The role requires 5+ years in ETF services or related funds administration, strong Excel skills, and the ability to manage multiple priorities within a hybrid environment.

Qualifications

• Bachelor's degree in Business, Finance or a related discipline, or equivalent relevant experience.
• Minimum of 5+ years’ experience at a Senior level in ETF Transfer Agency, Fund Administration or Custody.
• Strong understanding of ETF Capital Markets and the ETF operating model.
• Knowledge of ETF fund services and operational processes; willingness to travel occasionally.

Responsibilities

• Manage end-to-end processing of ETF primary market creation and redemption orders, ensuring accuracy and timeliness.
• Prepare and validate PMTC/Actual Cost components and ETF cash confirmations.
• Apply knowledge of PCFs, ETF issuance models and settlement processes to support operations.
• Act as primary operational contact for APs, ETF issuers and Capital Markets teams; resolve complex queries.
• Monitor quality, productivity and risk metrics; drive improvements and ensure controls.

Skills

Strong commercial acumen

Client-focused

Interpersonal skills

Stakeholder management

Organisational skills

Planning and prioritisation

Independent work

Resilience under pressure

Results-driven

Continuous improvement mindset

Education

Bachelor Degree / BSc Degree in Business, Finance or related field

Tools

Excel

Microsoft Office

Job description

Types of Jobs - Corporate & Investment Banking

Job title

ETF - Senior Analyst M/F

Contract type

Permanent Contract

No

Job summary

We are CACEIS

We are an asset servicing banking group of Crédit Agricole and Santanderdedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Throughoffices across Europe, North and South America and Asia, CACEIS offers a broad range of services coveringexecution,clearing,forex,securities lending,custody,depositaryandfund administration,fund distribution support,middle office outsourcingandissuer services.

With assets under custody of €4.6 trillion and assets under administration of €2.2 trillion, we area European leader in asset servicingand one of the major players worldwide.

What is the opportunity?

The ETF (Exchange-Traded Funds) Service Department develops investment solutions to help clients reach their financial goals. This position will:

• Key position within the ETF Services team who are responsible for receipt and processing of ETF Primary Market orders, and related activity, from APs and MMs.
• Act as a direct point of contact / escalation point for Issuers’ Capital Markets and Operations teams and APs.
• Maintain strong cooperation with all the stakeholders of CACEIS to deliver operational excellence and best-in-class solutions.

What will you do?

ETF Operations

• Manage the end-to-end processing of ETF primary market creation and redemption orders, ensuring accuracy, timeliness and adherence to service level agreements.
• Prepare, calculate and validate Primary Market Trading Components (PMTC/Actual Cost), including the review of component securities, quantities and pricing.
• Produce and validate ETF cash confirmations.
• Apply expert knowledge of Portfolio Composition Files (PCFs), ETF issuance models (ICSD, ICSD+ and Local CSD) and settlement processes to support operational excellence.
• Ensure all transactions are processed accurately and in accordance with internal controls, regulatory requirements and operational procedures.

Client & Stakeholder Management

• Act as the primary operational contact and escalation point for Authorised Participants (APs), ETF issuers and Capital Markets teams.
• Build and maintain strong working relationships with internal and external stakeholders to deliver a high standard of client service.
• Investigate and resolve complex operational queries, exceptions and settlement issues in a timely manner.
• Lead operational and client service review meetings and support discussions relating to service enhancements and operational improvements.

Supplementary Information

Operational Excellence

• Monitor operational quality, productivity and risk metrics, taking ownership of issues and driving timely resolution.
• Maintain accurate process documentation and ensure appropriate operational controls are followed.
• Identify opportunities to improve processes, reduce operational risk and enhance efficiency.
• Support the implementation of new products, regulatory changes and strategic initiatives impacting ETF Operations.

Collaboration & Technical Expertise

• Serve as a subject matter expert within the ETF Operations team, providing guidance and support to colleagues where required.
• Share knowledge and best practice to support team capability and consistency.
• Collaborate effectively with cross-functional teams to deliver operational excellence and successful client outcomes.
• Contribute to projects and change initiatives aligned with the wider ETF strategy

Geographical area

Europe, Ireland

City

Dublin

hybrid

Bachelor Degree / BSc Degree or equivalent

Bachelor’s degree in Business, Finance or a related discipline, or equivalent relevant experience.

Level of minimal experience

3-5 years

Experience

• Minimum of 5+ years’ experience at a Senior level in ETF Transfer Agency (TA), Fund Administration (FA) and/or Custody.
• Strong understanding of ETF Capital Markets and the ETF operating model required.
• Demonstrated experience and in-depth knowledge of ETF fund services and operational processes.
• Expertise of ETF ecosystem, operations, industry trends, and competitor
• Knowledge of Actual Cost structures across Equity and Fixed Income products is essential

Required skills

• Strong commercial acumen and sound business judgement.
• Client-focused with a commitment to delivering exceptional service.
• Excellent interpersonal, communication and stakeholder management skills.
• Ability to build effective relationships and collaborate across teams and functions.
• Highly organised with excellent planning and prioritisation skills, and the ability to manage competing deadlines.
• Self-motivated with the ability to work independently and use initiative.
• Maintains professionalism and composure when working under pressure.
• Results-driven with a continuous improvement mindset.

Technical skills required

Technical skills

• Advanced proficiency in Microsoft Excel and the Microsoft Office suite.
• Proven project management skills with the ability to successfully deliver initiatives and drive operational improvements.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Experience working with a leading ETF service provider or asset management organisation.
• Knowledge of additional Exchange Traded Products (ETPs) and process flows i.e., Exchange Traded Notes (ETNs) and Exchange Traded Commodities (ETCs).

Additional requirements

• Willingness to travel occasionally, primarily to Luxembourg and Paris, as business needs require.
• French language proficiency is an advantage but not essential.

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..