ETF Operations

Insight Global (United States); Dublin; On-site; EUR 120,000 - 180,000; Full time

Job summary

Insight Global is recruiting for a Director of ETF Operations and VP of ETF Operations in Dublin, Ireland. This permanent role requires four days onsite per week and offers relocation support for suitable candidates from outside Dublin.

You will lead ETF basket production, validation, and reference data, while driving risk management, regulatory compliance and strategic automation initiatives in a global financial services setting.

Qualifications

• Extensive ETF services/operations experience at senior level.
• Deep knowledge of ETF basket production and validation.
• Experience managing reference data and operational exceptions.
• Strong grasp of operational risk, controls and incident management.
• Ability to build relationships across Fund Accounting, Custody, Tech, Risk and Controls.
• Proven leadership in ETF services with strategic/operational impact.
• Well-rounded expertise in ETF baskets, order desk and post-trade support.

Responsibilities

• Oversee ETF basket production, validation, reference data and exception management.
• Develop cross-functional relationships across Fund Accounting, Custody Ops, Technology, Risk and Controls.
• Manage external relationships with clients and authorised participants.
• Support operational risk management, regulatory requirements, audits and incident management.
• Drive strategic initiatives for ETF platform automation and AI-enabled workflows.

Skills

ETF operations leadership

ETF basket processes

Reference data management

Operational risk & controls

Stakeholder management

Cross-functional collaboration

Incident management

Senior leadership

Post-trade support

AI workflow awareness

Tools

AI-driven workflows

Job description

Insight Global are seeking a Director of ETF Operations and VP of ETF Operations for a leading global financial services and banking organisation expanding its ETF operations function in Dublin, Ireland.

This position requires 4 days onsite per week in Dublin, Ireland and is a permanent opportunity.

Key Responsibilities Include:

• Oversee ETF basket production, validation, reference data and exception management.
• Develop strong cross-functional relationships with Fund Accounting, Custody Operations, Technology, Risk and Controls.
• Manage external relationships with clients and authorised participants.
• Support operational risk management, regulatory requirements, audits and incident management.
• Drive strategic initiatives focused on ETF platform automation and AI-enabled workflow improvements.

Why Join?

This role is part of a significant ETF operations expansion in Dublin following a major new client mandate. The organisation is open to candidates currently based outside Dublin and may offer relocation support. There may also be flexibility to address end-of-year bonus considerations for candidates making a move.

Must-Have Requirements Include:

• Strong experience within ETF services and/or ETF operations.
• Deep knowledge of ETF basket processes, including basket production and validation.
• Experience managing reference data and operational exceptions.
• Strong understanding of operational risk, controls and incident management.
• Ability to build effective relationships across Fund Accounting, Custody Operations, Technology, Risk and Controls.
• Extensive experience within ETF services and/or ETF operations in a senior leadership capacity.
• Well-rounded expertise across ETF baskets, order desk operations and post-trade support.
• Strong understanding of basket production, validation, reference data and exception management.
• Experience overseeing operational risk, audit responses, regulatory requirements and incident management.
• Proven ability to lead strategic and operational initiatives within a complex financial services environment.
• Strong stakeholder-management skills across internal functions, clients and authorised participants.

Plusses Include:

• Experience working within a major global bank or financial institution.
• Exposure to large-scale ETF platform transformation or automation initiatives.
• Experience implementing technology-led operational improvements, including AI-driven workflows.
• Experience supporting the growth or build-out of an ETF operations function.