Entry-Level Resident Services Navigator

Eden Housing; Dublin (CA); On-site; EUR 31,657 - 36,939; Full time

Job summary

Eden Housing seeks a dedicated Resident Services Coordinator I in Wexford to provide essential support to residents across multiple domains. This entry-level role focuses on service delivery, crisis response, and community resource navigation, ensuring residents receive the necessary assistance.

Ideal candidates should possess interpersonal skills and a commitment to equity while delivering crucial services. Applicants with a High School Diploma or equivalent and a willingness to learn from experienced staff are encouraged to apply.

Qualifications

• 1-2 years experience in human services, community outreach, or related fields.
• Strong interpersonal skills and willingness to learn are essential.
• Ability to apply trauma-informed, strengths-based approaches.

Responsibilities

• Deliver Tier 1 Universal Programs directly to residents.
• Provide coaching-based support across housing, economic, and health domains.
• Respond to resident crises using informed de-escalation techniques.
• Build relationships with local service providers for resource navigation.
• Document all resident interactions and outcomes accurately in CRM.

Skills

Interpersonal skills

Conflict resolution abilities

Cultural competency

Technology proficiency

Organizational skills

Commitment to equity

Education

High School Degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

CRM systems (Salesforce)

Job description

Eden Housing seeks a dedicated Resident Services Coordinator I in Wexford to provide essential support to residents across multiple domains. This entry-level role focuses on service delivery, crisis response, and community resource navigation, ensuring residents receive the necessary assistance.

Ideal candidates should possess interpersonal skills and a commitment to equity while delivering crucial services. Applicants with a High School Diploma or equivalent and a willingness to learn from experienced staff are encouraged to apply.