Entry-Level Claims Advisor – Galway (Ballybrit)

Aviva; Connacht; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

25 days holidays

Qualification support

Annual pay progression

Pension scheme

Bonus program

Health insurance subsidy

Employee assistance

Eyesight testing

Bike to work

Job summary

Aviva in Galway is hiring an entry-level Claims Advisor to join the onsite team at Ballybrit Business Park. The role focuses on delivering exceptional customer service, managing claims efficiently, and resolving queries to ensure a smooth claims process.

Training and support to pursue insurance qualifications are provided. The position offers a pathway to professional development, competitive earnings, and a range of employee benefits as part of Aviva’s diverse and inclusive workplace.

Qualifications

• Entry-level role based in Galway, on-site in Ballybrit Business Park.
• No specific degree required for this role; strong communication and customer service are essential.
• Full training and support to pursue insurance qualifications will be provided (APA/CIP).

Responsibilities

• Deliver exceptional customer service to policyholders and claimants.
• Effectively manage and progress insurance claims through to resolution.
• Interact with customers to resolve queries and ensure a smooth claims process.
• Collaborate with the claims team to maintain high standards and timely processing.

Skills

Customer service

Claims processing

Communication skills

Team player

Job description

Aviva in Galway is hiring an entry-level Claims Advisor to join the onsite team at Ballybrit Business Park. The role focuses on delivering exceptional customer service, managing claims efficiently, and resolving queries to ensure a smooth claims process.

Training and support to pursue insurance qualifications are provided. The position offers a pathway to professional development, competitive earnings, and a range of employee benefits as part of Aviva’s diverse and inclusive workplace.