Enterprise Restaurant Growth Strategist

Greenhouse Software, Inc.; Dublin; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Hub model

25 days holiday per year

Healthcare for Ireland-based employees

Pension – retirement savings support

Team meet-ups and social events

Commuter supports (TaxSaver / travel)

Job summary

Flipdish is seeking a Strategic Account Manager to own and grow a portfolio of restaurant clients in Ireland. You will focus on retention, revenue expansion, and healthy customer relationships across a scalable enterprise book.

You’ll partner with product, activations, and sales teams to onboard new accounts, resolve issues quickly, and drive adoption. A strong analytical mindset and SaaS experience are highly valued.

Qualifications

• Experience in strategic account management, customer success, or sales within a large book of business.
• Proven track record of reducing churn and driving revenue growth with enterprise accounts.
• Excellent written and verbal communication skills.

Responsibilities

• Own a portfolio of restaurant clients across Ireland, focusing on retention, growth, and health.
• Identify churn risks and take action to protect and improve performance.
• Develop and execute account plans to improve adoption, satisfaction, and long-term value.
• Collaborate with Activations and Sales for onboarding and growth of new accounts.
• Advocate for customer needs with Product, Support, and Sales to resolve issues quickly.
• Identify upsell, cross-sell, and feature expansion opportunities to maximize CLV.

Skills

Strategic account management

Customer success

Enterprise sales

Analytics & data-driven decisions

Cross-functional collaboration

Job description

Flipdish is seeking a Strategic Account Manager to own and grow a portfolio of restaurant clients in Ireland. You will focus on retention, revenue expansion, and healthy customer relationships across a scalable enterprise book.

You’ll partner with product, activations, and sales teams to onboard new accounts, resolve issues quickly, and drive adoption. A strong analytical mindset and SaaS experience are highly valued.