Engineering Manager - Communications Capture

Gong.io Ltd.; Dublin; On-site; EUR 120,000 - 170,000; Full time

Job summary

Gong.io Ltd. in Dublin is seeking an Engineering Manager to lead the Communications Capture team in our Dublin R&D hub.

The Comms Capture team is responsible for Gong's core data pipelines that ingest and capture customer interactions from emails, calendars, calls, and texts, forming the basis for Gong's products. As the Manager, you will lead and expand a growing team of backend and frontend engineers, collaborate with Product Managers to shape the roadmap, and design long-term technical

Qualifications

• Must have experience leading and developing growing teams.
• Proven industry experience as a Senior software engineer.
• Strong background in large-scale, cloud-based web applications.
• Proficiency in Java and related frameworks.
• Degree in computer science or related field preferred.
• Proven project management and team leadership experience.
• Passion for mentoring and developing people.

Responsibilities

• Lead and grow a backend and frontend engineering team.
• Oversee projects from conception to delivery with quality.
• Collaborate with Product Managers to shape roadmap.
• Drive continuous improvement of products and infrastructure.
• Design long-term technical solutions for platform and customers.
• Coach, mentor, hire, and develop team members.

Skills

Team leadership

Senior software engineer

Cloud-based web applications

Java

Education

Computer science degree

Job description

Engineering Manager - Communications Capture

Dublin

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is seeking a highly motivated Engineering Manager - dedicated to developing our Communications Capture team. This is a new team being built in our Dublin R&D hub. The Comms Capture team is responsible for Gong's core data – the data pipeline that ingests and capture customer’s interactions from external communication systems (emails, calendars, phone/web conferencing calls, texts). These pipelines are online, are used by all of the company's customers, and forms the basis for a wide range of Gong's products. serving thousands of customers and constantly impacting Gong's user base to become raving fans of our product.

As the Manager, you will:

• Lead and expand a growing team of backend and frontend engineers.
• Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
• Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

You should apply if you are:

• Previous experience leading and developing growing teams.
• Proven industry experience as a Senior software engineer
• Strong technical background focusing on large-scale, cloud-based web applications.
• Proficiency in Java and related frameworks (advantage).
• Experience with user-facing products (advantage).
• Holding a degree in computer science or a similar field (preferred).
• Proven experience in project management and team leadership.
• Most importantly, a passion for motivating, mentoring, and cultivating people.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.