Engagement & Internal Communications Specialist

Electricity Supply Board; Dublin; Hybrid; EUR 59,000 - 70,000; Full time

Benefits offered by this job

Networking opportunities

Staff well-being programmes

Generous parental leave entitlements

CSR opportunities

Sports and Social Clubs

Credit Union

Community engagement

Job summary

ESB is seeking a Communication, Engagement and People Experience Specialist in Leopardstown, Co. Dublin.

The role delivers high‑quality communications and people‑centred engagement across ESB Networks, with responsible support for events, content creation, and change activities that strengthen culture and clarity. With 5+ years in internal comms or people experience roles, you will manage channels, create content, and advise leaders on messaging while leveraging SharePoint and M365 tools.

Qualifications

• Relevant third-level qualification or equivalent work experience.
• Minimum of 5 years' relevant experience in internal communications, employee engagement, HR communications or people experience roles.
• Strong event management capability across in-person and virtual environments.
• Excellent communication and interpersonal skills, including networking, collaboration, active listening, influencing, negotiation and stakeholder management.
• Strong written and verbal English language skills, with the ability to translate complex information into clear, engaging communications and storytelling.
• Creative thinker with the ability to produce visually engaging content, including presentations, digital content and video briefs.
• Proficiency in SharePoint, intranet platforms and M365 communication tools.
• Highly organised, proactive and adaptable, with strong attention to detail and the ability to manage competing priorities effectively.

Responsibilities

• Deliver clear, consistent and timely internal communications aligned with ESB Networks' strategy, promoting ESB's values and Our Behaviours.
• Create high-quality content across channels, including SharePoint, intranet, email, presentations, briefs and video content.
• Support PX, HRBPs, Business Leads and managers through communication plans, messaging, toolkits and packs.
• Manage and improve internal communications channels, distribution lists and the ESB Networks Internal Communications mailbox.
• Measure and evaluate the effectiveness of communications, events and engagement activities for continuous improvement.
• Plan and deliver engaging in-person and virtual events, handling logistics, platforms, speakers and follow-up communications.
• Maintain event playbooks, templates and standards for a consistent employee experience.
• Analyse employee feedback, Our Voice survey results, to identify trends and insights for reporting and storytelling.
• Manage and enhance SharePoint, intranet and M365 platforms, building pages, hubs and libraries using Teams, Viva, Forms and Stream.
• Support administration, communications and stakeholder coordination of ESB Networks' Early Careers Programmes.
• Build relationships with PX, HRBPs, Leads and Corporate Communications for aligned messaging.
• Provide communication advice to leaders on channels, tone and engagement best practice.
• Foster partnerships that support proactive planning and effective organisational communication.

Skills

Internal communications

Employee engagement

Event management

Stakeholder management

SharePoint

M365 tools

Content creation

English proficiency

Education

Third-level qualification

Tools

SharePoint

Teams

Viva

Forms

Stream

Job description

ESB is seeking a Communication, Engagement and People Experience Specialist in Leopardstown, Co. Dublin.

The role delivers high‑quality communications and people‑centred engagement across ESB Networks, with responsible support for events, content creation, and change activities that strengthen culture and clarity. With 5+ years in internal comms or people experience roles, you will manage channels, create content, and advise leaders on messaging while leveraging SharePoint and M365 tools.