Empower QC Systems Admin (GxP, Cork Site)

Catalyx; Cork; On-site; EUR 60,000 - 80,000; Full time

Job summary

Catalyx in Cork is seeking a QC Systems Admin to join our team on-site at a customer site in Cork. The role will provide day-to-day Empower system support, act as Empower SME, and participate in global systems projects to ensure GxP compliance and efficient quality workflows.

The successful candidate will work closely with QC teams, handle system reviews, training, and support audits/CAPAs while maintaining regulatory compliance and continuous improvement across teams.

Qualifications

• BSc in Science, Engineering, a technical discipline or similar.
• 3+ years’ experience working with Empower as an administrator, SME or key user.
• Experience supporting Empower within a regulated environment.
• Knowledge of FDA and AMEA regulatory requirements.
• Experience supporting regulatory, customer or internal audits as an SME.
• Experience with investigations, CAPAs and change control.
• Good problem-solving and analytical skills.
• Ability to work independently and manage priorities to meet deadlines.
• Good communication and stakeholder management skills.
• Continuous improvement mindset and ability to work effectively across different teams.

Responsibilities

• Provide day-to-day Empower support and manage the resolution of system support tickets.
• Build and maintain Empower Master Projects, including customised fields and methods.
• Perform system review activities.
• Participate in site and global systems projects.
• Act as an Empower SME during GxP inspections, where required.
• Support the review and approval of quality investigations, CAPAs and change controls.
• Support laboratory investigations using appropriate problem-solving methodologies.
• Provide Empower training, mentoring and guidance to users as required.
• Work collaboratively with QC and cross-functional teams to resolve issues and support continuous improvement.
• Maintain compliance with company policies, procedures and applicable quality requirements.

Education

BSc in Science, Engineering, or technical discipline

Analytical skills

Communication & stakeholder management

Independent work & priority management

Tools

Empower software

Job description

Catalyx in Cork is seeking a QC Systems Admin to join our team on-site at a customer site in Cork. The role will provide day-to-day Empower system support, act as Empower SME, and participate in global systems projects to ensure GxP compliance and efficient quality workflows.

The successful candidate will work closely with QC teams, handle system reviews, training, and support audits/CAPAs while maintaining regulatory compliance and continuous improvement across teams.