Ranked as one of Ireland’s best workplaces, by ‘Great Place to Work’, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.
ABOUT THE JOB:
As we continue to expand our digital offering and Shopify platform capabilities, the Assistant Ecommerce Merchandiser will support the growth of Harvey Norman’s ecommerce website in Ireland through day-to-day management of product content, online merchandising, campaign execution and catalogue optimisation.
This role plays a key part in ensuring customers can easily discover products, navigate the website efficiently and enjoy a best-in-class shopping experience. Working closely with Marketing, Category Managers and Shopify partners, you will help drive online sales, improve customer experience and maintain catalogue quality.
YOUR JOB:
- Create, maintain and optimise product listings within Shopify.
- Manage product information including specifications, imagery, attributes and rich content.
- Ensure product detail pages (PDPs) are accurate, complete and customer-focused.
- Maintain category structures, collections, tagging, and product relationships.
- Support new product launches and embargoed product releases.
- Conduct regular product audits to ensure catalogue accuracy.
- Merchandise category pages, collections and search results to maximise conversion and sales.
- Optimise product placement using merchandising and search tools.
- Monitor product performance and identify opportunities to improve online trading.
- Support promotional activity through effective product visibility and merchandising.
Campaign & Promotional Support:
- Coordinate ecommerce campaign execution with Marketing and Category teams.
- Launch promotional content including banners, landing pages, promotional messaging and collection pages.
- Complete pre-launch and post-launch QA checks.
- Monitor campaign performance and provide recommendations for improvement.
Shopify Administration:
- Manage Shopify imports, exports and bulk catalogue updates.
- Support collection creation, product tagging and merchandising rules.
- Assist with website updates, navigation changes and content maintenance.
- Work closely with development teams and third-party partners on ecommerce enhancements.
- Support onsite search optimisation and merchandising initiatives.
- Ensure product and category pages follow SEO best practices.
- Improve internal search relevance, product discovery and customer experience.
- Identify opportunities to increase conversion rate, average order value and revenue.
Reporting & Analysis:
- Analyse product sales, website performance and customer behaviour.
- Track slow-moving products and support promotional or pricing recommendations.
- Use analytics tools to identify opportunities for growth.
Quality Assurance & Website Health:
- Perform daily website checks to ensure:
- Homepage content is displaying correctly.
- Navigation and menus are functioning as expected.
- Products, pricing and promotional messaging are accurate.
- Collections and merchandising rules are behaving correctly.
- Escalate issues and work with relevant teams until resolution.
YOUR PROFILE:
- Experience working in Ecommerce, Digital Merchandising or Online Retail.
- Experience using Shopify or a similar ecommerce platform.
- Strong attention to detail and organisational skills.
- Excellent Excel and Microsoft Office skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects and deadlines.
- Excellent communication and time-management skills.
- Experience with Shopify Plus.
- Knowledge of SEO and onsite search optimisation.
- Experience with Google Analytics (GA4).
- Experience with Shopify apps, Matrixify or bulk import/export tools.
- Knowledge of HTML and content management systems.
- Experience working with merchandising, personalisation or search platforms such as Algolia.
WHAT SUCCESS LOOKS LIKE:
- High-quality and accurate product catalogue.
- Strong website merchandising and campaign execution.
- Continuous improvements in conversion rate and customer experience.
- Effective management of Shopify catalogue operations.
- Timely delivery of ecommerce projects and launches.
- Positive collaboration across departments and external partners.
WHY PEOPLE JOIN US:
- Be part of one of Ireland's leading retail brands.
- Work on a modern Shopify ecommerce platform.
- Opportunities for growth and career development.
- Collaborative and innovative digital team.
- Staff discounts and employee benefits.
- Play a key role in shaping the future of Harvey Norman's online business.
Additional Information:
- This is a full-time office based role in Swords, Dublin