Dynamics 365 Support Consultant | Growth & Certification

Sysco Software; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Bonus structure

Pension scheme

Training for Microsoft Certifications

Career progression opportunities

Travel offerings via TaxSaver

Regular social evenings/outings

Job summary

A technology solutions provider is seeking an experienced Dynamics 365 Support Consultant in Dublin. The applicant should have 1-2 years of application support experience, particularly with ERP/CRM software. Responsibilities include handling customer support queries, managing tickets, and collaborating with project teams. Competitive salary and benefits offered, along with opportunities for career progression.

Qualifications

• 1-2 years of experience in application support, especially ERP / CRM software.
• Experience as a software tester with ability to conduct functional testing.
• Experience using CRM software such as Dynamics 365.

Responsibilities

• Respond to customer support queries via online portal and phone.
• Take ownership of support issues and manage them to closure.
• Support project delivery team with Quality Assurance activities.

Skills

Analytical skills

Problem-solving skills

Communication skills

Prioritization

Multitasking

Education

Qualification in Computer Science or Business Information Systems

Tools

Dynamics 365

Azure DevOps

Power Automate

Job description

A technology solutions provider is seeking an experienced Dynamics 365 Support Consultant in Dublin. The applicant should have 1-2 years of application support experience, particularly with ERP/CRM software. Responsibilities include handling customer support queries, managing tickets, and collaborating with project teams. Competitive salary and benefits offered, along with opportunities for career progression.