Duty Manager

Talbot Hotel Carlow; Carlow; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Complimentary Leisure Club Membership

Discounted Accommodation Rates

Life Insurance

Employee Counselling Line

Bike to Work Scheme

Pension Scheme

Christmas Savings Scheme

Free parking

Uniform

Job summary

Talbot Hotel Carlow, part of Talbot Collection, invites applications for an experienced Duty Manager. The role focuses on delivering a friendly, 4 Star service across the property and supervising all areas to uphold company standards and the Empower Your Excellence program.

You will lead teams, oversee daily hotel operations, and maintain strong relationships with management. A positive, professional attitude and flexibility to work varied shifts are essential.

Qualifications

• Strong leadership skills and a passion for customer satisfaction.
• Friendly and professional work attitude; able to supervise multiple hotel departments.
• Excellent interpersonal and organisational skills; fluent English written and spoken.

Responsibilities

• Lead and motivate teams.
• Maintain and improve efficiency and effectiveness of the F&B Department.
• Train and develop staff in line with policies and SOPs.
• Adjust roaster according to business levels.
• Friendly and professional work attitude.
• Oversee the daily operations in the hotel.
• Build professional relationships with all managers.

Skills

Leadership

Team management

Customer service

Interpersonal skills

Fluent English

Job description

Talbot Hotel Carlow, part of Talbot Collection are currently recruiting for an experienced Duty Manager.

Overall Job Purpose

To ensure a friendly and efficient 4 Star service throughout the property and to supervise all areas of the hotel ensuring the maintenance of agreed company standards. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times.

Role Specific Duties:

• Lead and motivate teams
• Maintain and improve efficiency and effectiveness of the F&B Department
• Train and develop staff in line with company polices and SOPs
• Adjust roster according to the business levels.
• Friendly and professional work attitude;
• Oversee the daily operations in the hotel
• Build professional relationships with all the managers

The successful candidate will have:

• Strong leadership skills and a passion for customer satisfaction.
• Friendly and professional work attitude;
• Fluent English essential - written and spoken;
• Must be available to work variable shifts;
• Excellent interpersonal and organisational skills;
• Have worked as a Duty Manager/Bar Manager/Restaurant Manager in a 4 Star property

What do we offer?

• Complimentary Leisure Club Membership
• Discounted Accommodation Rates
• Life Insurance
• Employee Counselling Line
• Bike to Work Scheme
• Pension Scheme
• Christmas Savings Scheme
• Free parking
• Uniform

Talbot Hotel Carlow is an equal opportunities employer