DORA & Operational Resilience Manager

Corpay; Dublin; On-site; EUR 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Health and wellness programs

Career progression opportunities

Join leading brand

Fun culture

Job summary

Corpay in Dublin, Ireland, seeks a DORA & Operational Resilience Manager to lead the resilience framework across its Irish payments and markets entities. You will ensure alignment with DORA, EU standards and Central Bank of Ireland expectations, coordinating ICT risk, incident reporting, resilience testing, business service mapping and third-party oversight.

You will report directly to the Group Head of Compliance and work with Technology, Information Security, Risk, Compliance and Operations

Qualifications

• Knowledge of DORA and EU resilience requirements.
• Experience coordinating ICT risk, testing and regulatory reporting.
• Ability to liaise with senior management and boards.

Responsibilities

• Own the DORA and operational resilience framework for both Irish entities.
• Maintain policies, control mappings, risk assessments and evidence.
• Coordinate gap assessments, compliance monitoring and remediation.
• Prepare dashboards and papers for senior management and boards.
• Lead responses to Central Bank requests and inspections.
• Coordinate crisis management, BIAs and testing activities.

Skills

DORA compliance

Regulatory reporting

Stakeholder engagement

Cross-functional collaboration

Job description

Your role

What you'll be doing

DORA & Operational Resilience Manager

What we need

Corpay is currently looking to hire a DORA & Operational Resilience Manager within our Alpha FX division. This position falls under our Cross Border line of business and is located in Dublin, Ireland.

The DORA & Operational Resilience Specialist will lead Corpay Cross-Border's resilience framework across its Irish payments and markets entities. You will ensure both entities maintain proportionate, well-evidenced arrangements aligned with the EU Digital Operational Resilience Act (DORA), related technical standards and Central Bank of Ireland expectations. Working across Technology, Information Security, Risk, Compliance, Legal, Procurement and Operations, you will coordinate ICT risk, incident reporting, resilience testing, business service mapping, continuity and third-party oversight. You will advise senior management and both Irish Boards, support regulatory engagement and apply consistent group standards while preserving clear legal-entity ownership and recognising each entity's services and risk profile. Alongside your responsibilities, you will provide ad hoc support to the wider Regulatory team with its day-to-day activities. As the role may extend beyond the core DORA and Operational Resilience remit, you must be able to work effectively both independently and collaboratively across the wider Group, adapt to evolving priorities, and quickly develop new skills as required.

You will report directly to the Group Head of Compliance. You will regularly collaborate with Technology, Information Security, Risk, Compliance, Legal, Procurement and Operations teams in Europe and into the wider Global team.

How We Work

• Assigned workspace in Dublin, Ireland
• Company-issued equipment
• Formal, hands-on training and support from a wider Operations, Finance and Compliance team

Role Responsibilities

DORA Governance & Regulatory Compliance

Own the DORA and operational resilience framework for both Irish entities, with clear entity-level accountability.

Maintain policies, control mappings, risk assessments, metrics and evidence aligned with DORA, Central Bank guidance and group standards.

Coordinate gap assessments, compliance monitoring and remediation, tracking actions to sustainable closure.

Prepare dashboards and decision papers for senior management, risk committees and both Boards.

Lead responses to Central Bank requests, inspections and supervisory engagement.

Operational Resilience, Testing & Incident Management

Identify critical or important services and functions, mapping dependencies across people, processes, technology, data and third parties.

Set impact tolerances and recovery objectives, and coordinate severe-but-plausible scenario testing.

Work with key business departments to document, maintain and enhance operational resilience processes, ensuring clear ownership, dependencies, recovery arrangements and appropriate supporting evidence.

Lead and coordinate Business Impact Assessments (BIAs) across relevant business areas, ensuring critical activities, dependencies, recovery requirements and potential customer/regulatory impacts are identified, documented and periodically reviewed.

Maintain business continuity, crisis management, disaster recovery and communication arrangements, embedding lessons learned.

Coordinate digital resilience testing, including control, vulnerability and recovery testing, and threat-led penetration testing where applicable.

Oversee ICT incident classification, escalation, regulatory reporting, root-cause analysis and remediation.

ICT Risk, Third-Party Oversight & Culture

Challenge ICT risk assessments, control performance, risk acceptances and remediation with Technology and Information Security.

Maintain the DORA Register of Information and oversee ICT third-party due diligence, contracts, concentration risk and exit planning.

Ensure new products, changes and outsourcing arrangements address resilience, criticality, customer impact and entity requirements.

Deliver training and promote a strong resilience culture across both entities and the wider Group.

Benefits & Perks

• Competitive salary of €65-80K base (depending on experience) + bonus
• Comprehensive annual leave plus public holidays.
• Pension scheme
• Health and wellness programs
• Significant career progression opportunities, with potential to take on a wider role in the future
• Opportunity to join a leading brand in a high growth global business
• Fun culture with company-wide contests and prizes

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About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized p