Donor Engagement Specialist – Telefundraising

Oxfam Ireland; Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

Oxfam Ireland is seeking an engaging advocate for its telemarketing team in Dublin to inspire and engage supporters and members of the public in the crucial work the charity carries out.

You will contact previous regular donors to encourage continued giving, reach out to campaign supporters to secure monthly gifts, upgrade existing gifts, and thank loyal donors for their ongoing support. The role runs 35 hours per week, 11:00 to 19:00, Monday to Friday, with full on‑the‑job training provided.

Qualifications

• Excellent communication and interpersonal skills.
• Strong spoken English.
• Interest in international development, the NGO or charity sector.
• Experience in fundraising is advantageous, though training is provided.

Responsibilities

• Contact previous regular donors to encourage them to give again.
• Contact supporters of campaigns to encourage monthly gifts.
• Upgrade active givers to increase their monthly gifts.
• Make thank-you calls to loyal donors to show appreciation for their support.

Skills

Excellent communication

Interpersonal skills

Strong spoken English

Passionate and committed

Interest in international development

Job description

Oxfam Ireland is seeking an engaging advocate for its telemarketing team in Dublin to inspire and engage supporters and members of the public in the crucial work the charity carries out.

You will contact previous regular donors to encourage continued giving, reach out to campaign supporters to secure monthly gifts, upgrade existing gifts, and thank loyal donors for their ongoing support. The role runs 35 hours per week, 11:00 to 19:00, Monday to Friday, with full on‑the‑job training provided.