Director of Services
ST. AIDAN'S SERVICES
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Benefits offered by this job
Job summary
St. Aidan's Services is seeking a Director of Services to join our Senior Management Team in Ireland.
The role carries overall operational responsibility for leadership, governance, quality, safety and performance of services within the assigned portfolio, reporting directly to the CEO. The successful candidate will provide strategic and operational leadership through the management structure, guiding managers to deliver rights-based, person-centred services, while contributing to workforce
Qualifications
- Senior leadership and people-management experience
- Strong strategic and operational management experience
- In-depth knowledge of HIQA, safeguarding and quality frameworks
- Commitment to rights-based, person-centred disability services
- Experience in governance, risk and continuous improvement
- Experience managing budgets and resources
Responsibilities
- Senior Leadership, Governance and Accountability.
- Service Delivery, Rights and Quality of Life.
- Governance, Quality and Regulatory Assurance.
- Safeguarding, Protection and Restrictive Practice.
- Workforce Leadership and Management of Managers.
- Strategic Service Planning, Development and Change.
- Financial, Resource and Operational Management.
- Professional and Clinical Governance.
- HSE, Stakeholder and Organisational Performance.
- Professional Accountability and General Responsibilities.
Skills
Education
Job description
St. Aidan's Services is committed to providing high-quality, safe, person-centred supports to people with intellectual disabilities. Our approach is grounded in rights, respect, inclusion and trust, with a strong focus on supporting people to live meaningful and fulfilling lives in line with their will, preferences and individual goals.
We believe that excellent services are built through strong leadership, skilled and committed staff, effective governance and meaningful engagement with the people we support, their families and our wider stakeholders. Quality, continuous improvement and person-centred practice are central to how we deliver and develop our services.
St. Aidan's Services is seeking an experienced and values-driven Director of Services to join our Senior Management Team. This is a key senior executive appointment, reporting directly to the Chief Executive Officer (CEO), with overall operational responsibility, within delegated authority, for the leadership, governance, quality, safety and performance of services within the assigned portfolio.
The Director of Services will provide strategic and operational leadership through the management structure, leading and supporting managers to deliver safe, high-quality, rights-based and person-centred services. The post holder will play a significant role in organisational strategy, service development, workforce leadership, performance, resource management and continuous improvement, while providing the CEO with assurance across key areas of service delivery and organisational performance. The successful candidate will also fulfil the responsibilities associated with Person Participating in Management (PPIM) and Adult Safeguarding Designated Officer as part of the role.
- Excellent rates of pay, with premium payments for Sundays and Public Holidays.
- Free Garda Vetting.
- Comprehensive induction and ongoing in-house professional development.
- 24 days' annual leave (pro rata).
- 6 additional days' annual leave for on-call support.
- Defined contribution pension scheme.
- Sick pay scheme.
- Opportunity for career progression.
- Employee discounts in St. Aidan's Garden Centre.
Please note that this list is non-exhaustive and benefits are subject to applicable eligibility criteria and conditions.
- Senior Leadership, Governance and Accountability.
- Service Delivery, Rights and Quality of Life.
- Governance, Quality and Regulatory Assurance.
- Safeguarding, Protection and Restrictive Practice.
- Workforce Leadership and Management of Managers.
- Strategic Service Planning, Development and Change.
- Financial, Resource and Operational Management.
- Professional and Clinical Governance.
- HSE, Stakeholder and Organisational Performance.
- Professional Accountability and General Responsibilities.
- Demonstrated senior leadership and people-management capability, with the ability to lead through managers, set clear direction, delegate effectively, provide constructive challenge, address underperformance and build accountable, high-performing management teams.
- Strong strategic and operational management capability, including sound judgement, complex decision-making, service planning, problem-solving, change leadership and the ability to manage competing organisational priorities.
- Comprehensive knowledge of the statutory, regulatory, national policy and quality frameworks relevant to intellectual disability services, including HIQA requirements for designated centres, New Directions and the EASI self-evaluation process for Adult Day Services, safeguarding, supported decision-making and the governance, funding and accountability requirements applicable to HSE-funded intellectual disability services.
- Strong commitment to rights-based, person-centred and outcome-focused disability services, with the ability to translate policy, lived experience and evidence into high-quality service delivery and continuous improvement.
- Strong knowledge of quality assurance, risk and incident management, safeguarding, complaints, open disclosure principles and organisational learning, including the ability to ensure implementation of St. Aidan's Services policies and procedures.
- Strong workforce-management capability, including performance and capability management, employee relations/industrial relations, conflict resolution, workforce planning, succession planning and management development.
- Sound financial, resource and performance-management capability, including the ability to manage within approved budgets and funding arrangements and use data to support accountability, sustainability and value for money.
- Strong understanding of professional governance across nursing and social care, including professional accountability, scope of practice, delegation, competence and multidisciplinary working.
- Excellent communication, report-writing, influencing, negotiation and stakeholder-management skills, with the ability to provide clear executive-level assurance and exercise high standards of integrity, fairness and ethical judgement.
Applicants must meet one of the following professional pathways:
Hold current registration with the Nursing and Midwifery Board of Ireland (NMBI) as a Registered Nurse;
Hold an appropriate degree in Social Care, Applied Social Studies in Social Care or a recognised equivalent.
- Hold a recognised qualification in management or leadership, or equivalent formal management development appropriate to the seniority of the post.
- Have a minimum of five years' relevant post-qualification experience within intellectual disability services, including substantial management responsibility appropriate to the seniority and multi-service scope of the Director of Services role.
- For applicants applying through the Nursing pathway, have current or previous management experience at Clinical Nurse Manager 3 (CNM3) grade.
- For applicants applying through the Social Care pathway, have current or previous management experience at Social Care Manager grade.
- Demonstrate significant experience of leading and managing managers across multiple teams, services and/or locations, including supervision, performance management, accountability and management development.
- Demonstrate senior operational leadership experience encompassing workforce management, employee relations, organisational change and delivery of safe, high-quality services.
- Demonstrate experience of governance, quality, safeguarding, risk and continuous improvement within intellectual disability services, including experience of regulated and/or community-based service environments.
- Demonstrate experience of managing budgets and resources and of service planning, development or transformation within a complex disability-service environment.
- Demonstrate experience of working with senior internal and external stakeholders and using service, workforce, quality and financial information to support management decision-making and assurance.
- Current registration with CORU as a Social Care Worker, or evidence of being actively engaged in the CORU registration process.
- Postgraduate qualification at NFQ Level 9 in leadership, management, healthcare management, governance, quality, disability studies or a related discipline.
- Additional formal development in quality and risk, safeguarding, coaching/supervision, service improvement, change management or professional governance
- Shortlisting will be based on the information provided in the applicant's CV/application and assessed against the essential requirements of the role.
- Canvassing by or on behalf of an applicant in relation to this recruitment process may result in disqualification.
- A panel may be formed from this recruitment campaign to fill future suitable vacancies.
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