Director of Operations — Strategic Ops Leader (Hybrid)

Performing Arts Forum; Dublin; Hybrid; EUR 60,000 - 73,000; Full time

Job summary

Dublin City Council Culture Company is seeking an experienced Director of Operations to provide strategic leadership across HR, staff services, facilities, visitor services, IT and communications. Based in Dublin, you will lead a high‑performing team and work closely with the Chief Executive and Directors to deliver the Culture Company’s Strategy 2025–2030.

You will oversee policy development, risk management, procurement and compliance, ensuring excellent front‑of‑house experiences and aligned

Qualifications

• Senior management experience in an operations role.
• Proven track record of delivering multiple operational functions.
• Experience in line management of employees.
• Strong strategic planning and governance skills.
• Detail-oriented with emphasis on compliance.

Responsibilities

• Lead the Operations function and manage Visitor Services, HR, Staff Services, Facilities and Strategic Communications.
• Build a high-performing team with recruitment, induction, training and performance reviews.
• Ensure HR, health and safety, facilities and visitor services for staff and visitors.
• Review and improve policies, procedures, systems, digital resources and contracts.
• Support safe, welcoming front‑of‑house and customer experiences across buildings and programmes.
• Collaborate with the CEO and Directors on strategic planning and delivery of Strategy 2025–2030.
• Maintain standards of accessibility, governance, reporting, compliance, risk management and procurement.
• Work with partners and stakeholders to deliver programmes and operations.

Skills

Senior management

Operations leadership

Strategic planning

Team development

Governance & compliance

Job description

Dublin City Council Culture Company is seeking an experienced Director of Operations to provide strategic leadership across HR, staff services, facilities, visitor services, IT and communications. Based in Dublin, you will lead a high‑performing team and work closely with the Chief Executive and Directors to deliver the Culture Company’s Strategy 2025–2030.

You will oversee policy development, risk management, procurement and compliance, ensuring excellent front‑of‑house experiences and aligned