DevOps Engineering Manager

Gong; Ireland; On-site; EUR 120,000 - 180,000; Full time

Job summary

Gong is seeking a highly motivated DevOps Engineering Manager to build and lead our Dublin-based DevOps team within the R&D hub. You will design, implement, and scale cloud infrastructure (primarily AWS) and drive secure, reliable operations across products.

You will mentor engineers, advance CI/CD pipelines with GitHub Actions/Jenkins/ArgoCD, and collaborate with Security, IT, and Product teams to accelerate innovation and reliability at Gong.

Qualifications

• 8+ years in DevOps, SRE, or platform roles, with ≥3 years in people management.
• Proven ability to build and operate scalable cloud environments (AWS).
• Strong IaC and GitOps knowledge (Crossplane, Terraform, CloudFormation, Pulumi).
• Experience with CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, CircleCI).
• Hands-on Kubernetes and container orchestration in production.
• Understanding of networking, REST, and cloud security.
• Experience in Java-based environments.
• Familiarity with observability tools (Prometheus, Grafana, Datadog).

Responsibilities

• Hire, lead, and grow a DevOps team in Dublin.
• Oversee design/deployment of secured, scalable cloud infrastructure (AWS).
• Drive CI/CD and monitoring tooling.
• Automate operations and reduce manual work.
• Collaborate with R&D, Security, Product, IT.
• Shape cloud strategy and long-term innovation.
• Lead by example and coach team members.
• Mentor engineers and foster high-impact collaboration.

Skills

DevOps

Site Reliability

Platform Engineering

AWS

GitOps

CI/CD

Kubernetes

Networking

Security

Observability

Java

Leadership

Collaboration

Tools

Terraform

CloudFormation

Pulumi

Crossplane

GitHub Actions

Jenkins

ArgoCD

CircleCI

Prometheus

Grafana

Datadog

Job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is seeking a highly motivated DevOps Engineering Manager - dedicated to developing our DevOps team in Dublin. This is a new team being built in our Dublin R&D hub.

We’re looking for a hands-on and strategic DevOps Engineering Manager to lead and scale our Dublin-based DevOps function. You’ll start by managing a small team, focused on DevOps tasks in the products that Dublin teams are responsible for.

You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, including, Features, Day2 (maintenance), Security-related and FinOps parts of it.

You’ll partner closely with our bigger DevOps group, Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

As one of the leaders in our Dublin R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of innovation.

As the Manager, you will:

• Hire, Lead, mentor, and grow a small but high-impact DevOps engineering team in Dublin.
• Oversee the design, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Drive the design and implementation of best Operational, Reliable and secure practices and tooling for CI/CD and monitoring.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

You should apply if you are:

• 8+ years of experience in DevOps, Site Reliability, or Platform Engineering roles, with at least 3 years managing engineers.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).
• Extensive experience with running Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.
• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent leadership, collaboration, and communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.