Deputy Manager

Paddy Power; Templemore; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

Flexible Work Patterns

Performance Bonus

Company Pension Scheme

Life Cover

Discounted Health Insurance

Job summary

Paddy Power has a vacancy in Ireland for a Shop Leader role within Flutter Entertainment’s Paddy Power Retail Shops. You will oversee daily shop operations in the Shop Manager’s absence, ensuring a welcoming customer experience and smooth service in a fast-paced betting shop.

We are looking for a friendly, proactive team player who can learn new systems quickly, communicate clearly with customers and colleagues, and help drive shop performance while maintaining high standards of service and

Qualifications

• Friendly, approachable attitude with a passion for building positive customer relationships.
• Willingness to support, encourage and learn from colleagues to help create a positive and collaborative working environment.
• Ability to learn new systems, products and procedures quickly, bringing enthusiasm and flexibility to a fast-paced betting shop.
• Clear and confident communication skills to assist customers, handle enquiries and ensure they feel welcome.

Responsibilities

• Oversee shop operations in the Shop Manager’s absence, supporting colleagues and ensuring the shop runs smoothly.
• Build positive customer relationships by listening to feedback and delivering a friendly, welcoming experience in person.
• Understand business goals and use shop performance targets to identify opportunities for improvement and achieve results.
• Follow company procedures, including cash handling, shop security and social responsibility requirements.
• Encourage teamwork and lead by example to maintain a clean, well-presented shop.

Skills

Customer service

Communication

Teamwork

Learning agility

Job description

Starting Salary €15.50 per/h

Location: Ireland

Type: Permanent

Your next move

If you’re motivated by learning, new experiences and opportunities to stretch yourself, there’s plenty here to explore. We’re looking for people who are open to feedback, willing to step outside their comfort zone and take ownership of their development. This is your opportunity to grow your experience in Paddy Power Retail Shops, where you’ll oversee the shop and support the team in delivering smooth day-to-day operations in the Shop Manager’s absence. You will create a welcoming and enjoyable environment, ensuring every customer receives excellent service and a memorable experience in a fast-paced setting.

What You'll Take On

• Confidently oversee shop operations in the Shop Manager’s absence, supporting colleagues and ensuring the shop runs smoothly.
• Build positive customer relationships by listening to feedback and delivering a friendly, welcoming experience in person.
• Understand business goals and use shop performance targets to see opportunities for improvement and achieve results.
• Follow company procedures, including cash handling, shop security and social responsibility requirements.
• Encourage teamwork and new ideas while leading by example to maintain a clean, organised and well-presented shop.

What You’ll Bring

• A friendly, approachable attitude with a passion for building positive customer relationships and delivering excellent service.
• A willingness to support, encourage and learn from colleagues to help create a positive and collaborative working environment.
• The ability to learn new systems, products and procedures quickly, bringing enthusiasm and flexibility to a fast-paced betting shop.
• Clear and confident communication skills to assist customers, handle enquiries and ensure they feel welcome and valued.
• A proactive attitude towards learning, taking on new responsibilities and developing the skills.

What You’ll Get

We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work. We also like to share our success; after all you make it happen. Our Benefits package includes;

• Competitive salary including increase after 12 months.
• Additional premiums for overtime, Sundays, and bank holidays.
• Paid Rest breaks.
• Flexible Work Patterns
• Performance Bonus & Promotional rewards
• Family Leave (Adoptive, Parental Leave & Wedding Leave)
• Company Sharesave Scheme (25% discount on Flutter Shares)
• Life Cover
• Company Pension Scheme.
• Company Sick Pay
• Wedding leave.
• Discounted Health Insurance.
• Employee Assistant Programme (including up to6 free counselling sessions)
• Company Social Events.
• Group Discount Scheme
• Eyecare vouchers
• Cycle to work scheme
• Tax Saver Tickets (Bus/Rail)

Flutter Entertainment ("Flutter") is committed to creating an inclusive and accessible recruitment process, ensuring every candidate can participate fully and fairly. We welcome requests for adjustments at any stage of the hiring journey and throughout employment.

If we are unable to meet a requested adjustment, we will work with you to explore suitable alternatives and ensure a fair and supportive process. Our goal is to enable all individuals to thrive, removing barriers, so they can reach their full potential.

Paddy Power

Paddy Power has been breaking and re-writing the rules since 1988, from on-track bookmakers, to cheeky upstart mischief-makers, to part of the largest betting & gaming technology company in the world. Although we’ve grown to the betting behemoth we are today, we’ve not forgotten our roots. We continue to offer great value and entertainment to our customers and keep them at the heart of what we do.

As part of the UK & Ireland region of Flutter – Paddy Power is included in a collection of big-hitting entertainment brands such as Betfair, PokerStars, Sky Bet, Sky Gaming and tombola.

Flutter

Flutter is the world’s #1 online sports betting and gaming operator and home to some of the UK and Ireland’s most recognisable brands, including Paddy Power, Betfair and Sky Bet. We set the pace for our industry. And we’re always looking for what’s next.

Here, good ideas move fast. You’ll work with sharp people, solve problems at serious scale and be backed to challenge how things are done. Using our unmatched scale, we share ideas, tech and expertise across our brands and locations, turning great thinking into global impact.

Ready to raise the game?