Deputy Manager

Flutter Entertainment Plc.; Carrick; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Sharesave scheme

Life cover

Health insurance

Company pension

Rest breaks paid

Leave benefits

Job summary

Flutter Entertainment Plc. is seeking a Deputy Manager/Assistant Manager in Ireland. The role involves stepping in for the Shop Manager, managing shop operations, and delivering a friendly, in-person customer experience. The position is permanent with a competitive salary and benefits.

You will contribute to achieving business targets, support team development, and uphold cash handling and security procedures while maintaining a well-presented shop environment.

Qualifications

• Excellent customer service mindset and ability to build positive relationships.
• Willingness to lead by example and support colleagues.
• Clear and proactive communication with customers and team.

Responsibilities

• Oversee shop operations in the Shop Manager’s absence.
• Build positive relationships with customers and deliver a welcoming experience.
• Use shop performance targets to identify improvements and achieve results.
• Follow cash handling, security, and social responsibility procedures.
• Lead by example to maintain a clean, organized, and well-presented shop.

Skills

Customer service

Team leadership

Communication

Cash handling

Problem solving

Job description

Deputy Manager Assitant Manager

Starting Salary €15.50 per/h

Location: Ireland

Type: Permanent

Your next move

If you’re motivated by learning, new experiences and opportunities to stretch yourself, there’s plenty here to explore. We’re looking for people who are open to feedback, willing to step outside their comfort zone and take ownership of their development.

What you'll take on

• Confidently oversee shop operations in the Shop Manager’s absence, supporting colleagues and ensuring the shop runs smoothly.
• Build positive customer relationships by listening to feedback and delivering a friendly, welcoming experience in person.
• Understand business goals and use shop performance targets to see opportunities for improvement and achieve results.
• Follow company procedures, including cash handling, shop security and social responsibility requirements.
• Encourage teamwork and new ideas while leading by example to maintain a clean, organised and well-presented shop.

What you'll bring

• A friendly, approachable attitude with a passion for building positive customer relationships and delivering excellent service.
• A willingness to support, encourage and learn from colleagues to help create a positive and collaborative working environment.
• The ability to learn new systems, products and procedures quickly, bringing enthusiasm and flexibility to a fast-paced betting shop.
• Clear and confident communication skills to assist customers, handle enquiries and ensure they feel welcome and valued.
• A proactive attitude towards learning, taking on new responsibilities and developing the skills.

What you'll get

We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work.

We also like to share our success; after all you make it happen.

Our Benefits package includes;

• Competitive salary including increase after 12 months.
• Additional premiums for overtime, Sundays, and bank holidays.
• Paid Rest breaks.
• Flexible Work Patterns Performance Bonus & Promotional rewards Family Leave (Adoptive, Parental Leave & Wedding Leave) Company Sharesave Scheme (25% discount on Flutter Shares) Life Cover Company Pension Scheme.
• Company Sick Pay Wedding leave.
• Discounted Health Insurance.
• Employee Assistant Programme (including up6 free counselling sessions) Company Social Events.
• Group Discount Scheme Eyecare vouchers Cycle to work scheme Tax Saver Tickets (Bus/Rail)

Flutter Entertainment ("Flutter") is committed to creating an inclusive and accessible recruitment process, ensuring every candidate can participate fully and fairly.

We welcome requests for adjustments at any stage of the hiring journey and throughout employment.

If we are unable to meet a requested adjustment, we will work with you to explore suitable alternatives and ensure a fair and supportive process.

Our goal is to enable all individuals to thrive, removing barriers, so they can reach their full potential.

Paddy Power

Paddy Power has been breaking and re-writing the rules since 1988, from on-track bookmakers, to cheeky upstart mischief-makers, to part of the largest betting & gaming technology company in the world. Although we’ve grown to the betting behemoth we are today, we’ve not forgotten our roots. We continue to offer great value and entertainment to our customers and keep them at the heart of what we do. As part of the UK & Ireland region of Flutter – Paddy Power is included in a collection of big-hitting entertainment brands such as Betfair, PokerStars, Sky Bet, Sky Gaming and tombola. Flutter is the world’s #1 online sports betting and gaming operator and home to some of the UK and Ireland’s most recognisable brands, including Paddy Power, Betfair and Sky Bet. We set the pace for our industry. And we’re always looking for what’s next. Here, good ideas move fast. You’ll work with sharp people, solve problems at serious scale and be backed to challenge how things are done. Using our unmatched scale, we share ideas, tech and expertise across our brands and locations, turning great thinking into global impact.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Join us and grow your career with Flutter!