Dental Lab Office Administrator: Scheduling, CRM & Invoicing

Hollybank Trustees Ltd; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Dentaltech Lab, an award-winning dental laboratory in Ireland, is seeking a full-time Office Administrator to manage office duties, CRM records, scheduling, and billing for lab cases. You will work in a fast-paced environment with a growing team and tight delivery deadlines.

The role requires strong attention to detail, excellent communication, and experience with Microsoft Office and CRM systems. Salary is negotiable based on experience.

Qualifications

• Experience in the dental industry is advantageous.
• Strong customer service, administration and teamwork.
• Efficient, organised and able to multi-task in a busy lab.

Responsibilities

• Managing and updating incoming/outgoing cases on the CRM.
• Plan and schedule cases for on-time delivery.
• Assigning cases to locations and team members.
• Scanning cases for digital records and handling invoicing.
• Communicating with customers by phone and email.

Skills

Customer service

Data entry

Office administration

Multi-tasking

Communication

Tools

CRM software

Microsoft Excel

Outlook

Job description

Dentaltech Lab, an award-winning dental laboratory in Ireland, is seeking a full-time Office Administrator to manage office duties, CRM records, scheduling, and billing for lab cases. You will work in a fast-paced environment with a growing team and tight delivery deadlines.

The role requires strong attention to detail, excellent communication, and experience with Microsoft Office and CRM systems. Salary is negotiable based on experience.