Deli Operations & Fresh Food Leader

Centra; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Centra in Dublin is seeking an experienced Deli Supervisor to ensure the deli department operates efficiently, delivering high-quality products and service. You will lead and train staff, manage sales targets, margins, waste, and planograms while maintaining HACCP standards.

This role requires hands-on leadership, customer focus, and the ability to drive innovation and improve the fresh offering. You will inspire, develop, and coach a team to excel in a busy retail environment.

Qualifications

• 2 years`experience in a Supervisor/Manager role is desirable.
• 1 years` experience in a role with in-depth experience to fresh food is desirable.
• Experience in successfully achieving sales targets and KPIs.
• Experience in gross profit and margins is essential.
• Fully trained in HACCP and food safety, and has experience in meeting HACCP and food safety requirements.
• Experience in ordering for deli departments and managing waste within a fresh food department.
• Good knowledge of Microsoft Office (Excel, Word).
• Numerical skills.
• Ability to roster and adhere to budgets.
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering.
• Customer focused manager who can build a quality and loyal customer base.
• The ability to inspire, lead and motivate employees through support and development.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Prepare the presentation and layout of the deli serve over.
• Drive sales and margin across all key areas of the deli.
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays.
• Implement planograms correctly.
• Minimise waste and shrink in the department.
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors.
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers.
• Train all new employees to the deli.
• Deal with all customer queries and efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Supervisor/Manager experience

Fresh food experience

Sales targets & KPIs

Gross profit & margins

HACCP & food safety

Deli ordering & waste management

Numerical skills

Roster planning & budgets

Food industry passion

Customer service leadership

Team development & motivation

Tools

Microsoft Office

Job description

Centra in Dublin is seeking an experienced Deli Supervisor to ensure the deli department operates efficiently, delivering high-quality products and service. You will lead and train staff, manage sales targets, margins, waste, and planograms while maintaining HACCP standards.

This role requires hands-on leadership, customer focus, and the ability to drive innovation and improve the fresh offering. You will inspire, develop, and coach a team to excel in a busy retail environment.