Deli Manager/Chargehand

Centra; Raheen; Remote; EUR 32,000 - 40,000; Full time

Job summary

Centra in Raheen, Co. Limerick is seeking a dedicated Deli Supervisor to lead the deli team and ensure top-quality service and products. You will oversee presentation, stock, and customer service while achieving sales targets and maintaining gross margins.

The role requires experience in supervising a deli, strong knowledge of HACCP/food safety, and proficiency in Microsoft Office. A passion for fresh food and team development is essential.

Qualifications

• 2+ years in a supervisor/manager role.
• 1+ year in a role with in-depth fresh food experience.
• Experience achieving sales targets and KPIs.
• Experience in gross profit and margins is essential.
• Fully trained in HACCP and food safety.
• Experience in ordering for deli departments and waste management in fresh foods.
• Good knowledge of Microsoft Office (Excel, Word).
• Numerical skills and ability to roster and manage budgets.

Responsibilities

• Live Centra brand values: Proud, Energetic, Imaginative, Community-Based.
• Prepare deli serve-over presentation and layout.
• Drive sales and margin across deli sections.
• Manage KPIs: sales, margin, waste, pricing, promotions.
• Implement planograms correctly and minimise waste/shrink.
• Innovate with fresh food offerings through research and benchmarking.
• Share knowledge/recipes with shoppers and train new staff.
• Handle customer queries professionally and consistently with store policy.

Skills

Staff supervision

Fresh food handling

Sales targets

Budgeting & rotas

HACCP & food safety

Microsoft Excel

Customer service

Creativity & innovation

Education

HACCP certification

Food safety training

Tools

Microsoft Office

Job description

Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The ideal candidate will have/be:

• 2 years`experience in a Supervisor/Manager role is desirable
• 1 years` experience in a role with indepth experience to fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• The ability to inspire, lead and motivate employees through support and development.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;
• Train all new employees to the deli
• Deal with all customer queries and efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Monday shift: 05:45 to 17:00

Tuesday shift: 05:45 to 05:00

Wednesday shift: 05:45 to 17:00

Thursday shift: 05:45 to 17:00

Friday shift: 05:45 to 17:00

Saturday shift: 05:45 to 17:00

Please note that the start and finish times stated are only an approximate

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