Deal Desk Analyst - Dublin

Datadog, Inc.; Dublin; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

RSUs

Employee stock purchase plan

Career development

Résumé du poste

Datadog is seeking a Deal Desk Analyst in Ireland to support global sales with deal structuring and quoting for SaaS transactions. You will work across sales operations, billing, contracts and legal to ensure compliant, customer-focused deal pricing.

The role requires 4+ years in related processes, 2+ years in complex SaaS deal quoting, and strong attention to detail. Hybrid work model emphasized for work-life balance.

Qualifications

• 4+ years of experience in processes such as sales operations, finance, sales strategy, and sales enablement.
• 2+ years of deal structuring/quoting complex SaaS transactions for a fast-growing multinational.
• Working knowledge of revenue recognition principles.
• Comfort representing the company to customers in negotiations and resolving issues.
• Strong attention to detail, ability to multi-task and work under pressure.

Responsabilités

• Develop knowledge of Datadog’s licensing and pricing to provide deal structuring and quoting support for global sales teams.
• Negotiate deals with customers while adhering to selling policies.
• Resolve customer satisfaction issues after deal execution.
• Collaborate cross-functionally with legal, contracts, sales operations, order management, revenue, finance and product management.
• Serve as point of contact for Sales on deal pricing matters and ensure adherence to internal controls.

Connaissances

Deal structuring

SaaS quoting

Sales operations

Revenue recognition

MS Word

MS Excel

MS PowerPoint

Attention to detail

Communication

Multi-tasking

Outils

MS Word

MS Excel

MS PowerPoint

Description du poste

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Who You Are

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
• Working knowledge of revenue recognition principles
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong attention to detail
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills
• Strong MS Word, Excel and PowerPoint skills

Bonus Points

• Experience with Salesforce and CPQ

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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