Deal Desk Analyst - Dublin

WinsAbove; Dublin; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Generous benefits package

RSUs and stock purchase plan

Career development opportunities

Job summary

Datadog is seeking a Deal Desk Analyst to support the Global Sales Team with quoting and deal structuring across licensing and pricing models. This is a growth role with cross-functional collaboration across legal, contracts, sales operations, and finance.

The role requires strong attention to detail, excellent communication, and ability to work in a fast-paced environment. The team embraces a hybrid work model and aims to balance productivity with flexibility.

Qualifications

• Minimum 4 years in sales operations, finance, or related roles.
• 2+ years dealing with complex SaaS quotes for multinational teams.
• Working knowledge of revenue recognition principles.
• Comfort representing the company in negotiations and resolving issues.

Responsibilities

• Develop in-depth knowledge of licensing and pricing models to support global sales.
• Negotiate deals with customers while adhering to policies.
• Address customer satisfaction issues post-deal execution.
• Coordinate with legal, contracts, order management, revenue, and finance teams.
• Serve as the point of contact for pricing matters within Sales.

Skills

Deal structuring

Quoting complex SaaS

Revenue recognition

MS Word

Excel

PowerPoint

Communication

Multi-tasking

Tools

Salesforce

CPQ

Job description

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Who You Are:

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
• Working knowledge of revenue recognition principles
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong attention to detail
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills
• Strong MS Word, Excel and PowerPoint skills

Bonus Points:

• Experience with Salesforce and CPQ

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.