Cafe Supervisor Barista

FIC Ventures Ltd; Galway; On-site; EUR 21,000 - 22,000; Full time

Benefits offered by this job

Daily food allowance

Tips

Bonus pay

Staff events

Employee discount

Job summary

FIC Ventures Ltd is seeking a restaurant supervisor to work with our restaurant manager in the day-to-day running of our cafe and ensuring customers receive the best possible customer service. Day time hours only, rostered 5/7.

You will coordinate service between restaurant and kitchen, oversee front-of-house operations, supervise floor staff to maintain the highest standard of service, manage stock levels and assist with weekly rosters.

Qualifications

• The candidate must have excellent customer skills.
• Experience in a similar supervisor or management role.
• Coffee experience and understanding of equipment; training will be provided.
• Ability to work as part of a team and be flexible with hours.
• Ability to work on own initiative and multitask in a fast-paced environment.

Responsibilities

• Ensure appropriate levels of customer service at all times.
• Coordinating service between restaurant and kitchen.
• Oversee all front of house operations.
• Supervising floor staff to ensure the highest standard of service.
• Maintain quality control for all food and beverages served.
• Maintain and supervise cleaning schedule.
• Ensuring stock levels are high.
• Taking food and drink orders.
• Serving food and hot beverages.
• Ensure team compliance with health, safety, sanitation standards.
• Assist with and carry out training of staff to ensure we maintain consistency of required standards.
• Support team members in handling guest inquiries and requests and in resolving customer complaints.
• Highlight issues to management and make improvements accordingly.
• Work with management on weekly rosters.

Skills

Customer service

Supervisory/management

Coffee equipment experience

Team player

Flexible hours

Initiative

Multitasking

Friendly demeanor

Tools

Coffee equipment

Job description

We are looking for a restaurant supervisor to work with our restaurant manager in the day to day running of our cafe and ensuring customers receive the best possible customer service . Day time hours only , rostered 5/7 . Full training will be provided .

The candidate must have

Excellent customer skills

Experience in a similar supervisor or management role.

Coffee experience & understanding of equipment , training will be provided on the equipment.

Ability to work as part of a team.

Flexibility in working hours

Ability to work on their own initiative.

Ability to multitask and work well in a fast paced environment.

Ability to walk fast and having a friendly disposition will help!

Duties and Responsibilities

Ensure appropriate levels of customer service at all times.

Coordinating service between restaurant and kitchen.

Oversee all front of house operations

Supervising floor staff to ensure the highest standard of service.

Maintain quality control for all food and beverages served.

Maintain and supervise cleaning schedule.

Ensuring stock levels are high.

Taking food and drink orders.

Serving food and hot beverages.

Ensure team compliance with health, safety, sanitation standards

Assist with and carry out training of staff to ensure we maintain consistency of required standards.

Support team members in handling guest inquiries and requests and in resolving customer complaints.

Highlight issues to management and make improvements accordingly.

Work with management on weekly rosters.

Benefits include a daily food allowance , tips , Bonus pay , Staff events

Benefits:

• Company events
• Employee discount
• Food allowance

Job Types: Full-time, Permanent

Pay: €14.50-€16.00 per hour

Work Location: In person