Datacenter Technician

Hamilton Barnes ?; Dublin; On-site; EUR 42,000 - 64,000; Full time

Job summary

Global Hyperscaler is seeking a Data Center Technician II to perform installations, maintenance, troubleshooting, and decommissioning of data center hardware in a fast-paced, live environment.

You will work in a 24/7 operations setting, handling racks, cabling, power, and related devices, documenting work, and upholding safety and site procedures to ensure reliable service delivery.

Strong communication and teamwork with engineering and operations teams are essential.

Qualifications

• High school diploma or GED with 3–5 years in data center roles.
• Understanding of data center practices and fault tolerance.
• Experience installing and managing copper and fiber cabling.
• Ability to operate lifting equipment and forklift with certification.
• Strong written and verbal English, and reliable transportation.

Responsibilities

• Provide technical support at data center sites in a 24/7 environment.
• Install, move, maintain, and decommission data center equipment.
• Verify and label equipment and cables to site standards.
• Manage work through ticketing system and inform stakeholders.
• Document work in diagrams, inventory, and logs.
• Escalate complex issues to appropriate teams.
• Mentor less experienced technicians where needed.
• Identify process improvements for efficiency and safety.

Skills

Data center knowledge

Networking familiarity

Cable management

Ticketing systems

English communication

Safety compliance

Problem solving

Education

High school diploma or GED

Tools

Server lifts

Pallet jacks

Copper testing equipment

Fiber testing equipment

Copper/fiber cabling basics

Job description

This role supports a global hyperscaler’s data center operations, helping keep critical infrastructure reliable, safe, and efficient. The technician performs hands-on work across data center hardware and cabling, following established procedures and coordinating with technical teams to complete work accurately.

Role Overview

The Data Center Technician II is an experienced technical contributor who carries out installations, maintenance, troubleshooting, equipment moves, and decommissioning. The role uses sound technical judgment to resolve routine and moderately complex issues, while escalating unfamiliar or complex problems to the appropriate teams.

Scope

• Carry out day-to-day data center work with increasing independence and sound technical judgment.
• Install, maintain, troubleshoot, move, modify, and decommission equipment according to site procedures and standards.
• Diagnose routine and moderately complex infrastructure issues and escalate more complex issues when appropriate.
• Follow safety, security, documentation, and operational requirements to support consistent service delivery.
• Work with technicians and other technical teams to complete tasks and resolve operational issues.
• Share knowledge and assist less experienced colleagues with day-to-day technical work when needed.
• Identify opportunities to improve procedures, documentation, and operational efficiency.

Responsibilities

• Provide technical support at data center sites, including participation in a 24/7 operational environment.
• Install, move, maintain, and decommission data center equipment, including cabinets, shelves, power strips, rails, cabling, servers, storage, and related devices.
• Verify and label equipment, racks, and cables in line with work requirements and site standards.
• Manage work through the designated ticketing system and communicate clearly and promptly with customers and stakeholders.
• Record completed work and update relevant diagrams, inventory records, and operational logs.
• Follow standard operating procedures, program and safety policies, and security requirements while meeting quality and productivity expectations.
• Troubleshoot routine and moderately complex hardware, cabling, power, and connectivity issues, escalating more complex or unfamiliar problems as needed.Coordinate with technicians, engineering teams, and site operations to complete installations, maintenance, troubleshooting, and other operational work.
• Share technical knowledge and provide day-to-day support to less experienced technicians within established procedures.
• Help onboard new team members by explaining site practices and reinforcing standard procedures.
• Identify potential issues and process improvements related to efficiency, quality, safety, and documentation, and contribute to improvement efforts.
• Maintain a professional, collaborative working relationship with customers, stakeholders, vendors, and internal teams.
• Carry out other related duties as assigned.

Required Qualifications and Skills

• High school diploma or GED and three to five years of relevant experience, or an equivalent combination of education and experience.
• Understanding of data center practices, including basic fault tolerance, cable routing, and power usage calculations.
• Knowledge of data center electrical, HVAC, and bandwidth infrastructure, as well as fiber and copper cabling topologies.
• Familiarity with networking components and infrastructure.
• Experience managing cables and installing fiber and copper cabling in a data center.
• Ability to operate material handling equipment such as server lifts and pallet jacks. Forklift operation requires appropriate certification.
• Ability to install power, copper, fiber, and other cabling according to ticket requirements and site procedures.
• Familiarity with copper and fiber testing equipment.
• Ability to use ticket management systems effectively.
• Ability to adapt to changing priorities and work conditions.
• Strong written and verbal communication skills in English.
• Working knowledge of computer hardware.
• Reliable transportation to work locations.