Data Centre Area Supervisor

ICTS UK & IRELAND; Tallaght; On-site; EUR 25,000 - 33,000; Full time

Benefits offered by this job

On-call allowance

Training and development opportunities

Job summary

ICTS UK & IRELAND is seeking an Area Supervisor to support the Cluster Account Manager and Training Account Manager in daily operational management of multiple Data Centre sites. This role ensures smooth service delivery, high security standards, and strong leadership across the cluster.

You will act as the operational link between management and site teams, ensuring consistency, compliance, and exceptional service across all locations.

Qualifications

• Valid PSA Licence is required.
• Security experience, preferably supervisory.
• Full driving licence with access to a vehicle.
• Strong organisational and administrative experience.
• Excellent IT skills across multiple systems.
• Proven ability to lead and mentor security officers.
• Able to work to tight deadlines.
• Willingness to undertake regular on-call duties.
• Shift flexibility including night shifts.

Responsibilities

• Support the Cluster Account Manager with daily operational oversight across multiple sites.
• Assist the Training Account Manager with planning, coordinating, and delivering training activities.
• Provide leadership, mentoring, and performance support to security officers.
• Conduct site visits, audits, and compliance checks.
• Manage administrative tasks including reporting, scheduling, and documentation.
• Ensure adherence to security protocols and client requirements.
• Respond promptly to operational issues and escalations.
• Build strong relationships with clients, site teams, and management.
• Participate in regular out-of-hours emergency on-call duties.

Skills

PSA Licence

Security experience

Driving licence

Organisational skills

IT skills

Leadership

Time management

On-call readiness

Night shift flexibility

Job description

Role Summary

We are seeking a proactive and highly organised Area Supervisor to support the Cluster Account Manager and Training Account Manager in the day-to-day operational management of multiple Data Centre sites. This role is central to ensuring smooth service delivery, maintaining high security standards, coordinating training activities, and providing strong leadership to security teams across the cluster.

You will act as the operational link between management and site teams, ensuring consistency, compliance, and exceptional service across all locations.

Key Responsibilities (Not limited to)

• Support the Cluster Account Manager with daily operational oversight across multiple sites.
• Assist the Training Account Manager with planning, coordinating, and delivering training activities.
• Provide leadership, mentoring, and performance support to security officers.
• Conduct site visits, audits, and compliance checks.
• Manage administrative tasks including reporting, scheduling, and documentation.
• Ensure adherence to security protocols and client requirements.
• Respond promptly to operational issues and escalations.
• Build strong working relationships with clients, site teams, and management.
• Work shift patterns, including nights, as required operationally.
• Participate in regular out-of-hours emergency on-call duties.

Essential Requirements

• Valid PSA Licence
• Security experience, ideally at a supervisory level
• Full driving licence with access to a vehicle (multi-site travel required)
• Administrative experience with strong organisational skills
• Excellent IT skills, with the ability to work confidently across multiple systems and programs
• Proven ability to lead, mentor, and support security officers
• Ability to work to tight deadlines and manage competing priorities
• Flexibility to work shift patterns, including nights
• Willingness to undertake regular on-call responsibilities

Desirable Qualifications & Experience

• Previous Data Centre security experience
• Manual Handling and Safe Pass certification (or willingness to obtain)
• Train the Trainer qualification (or willingness to obtain)

Salary & Benefits

• Eur 21/hour |
• On-call allowance
• Opportunities for further training and professional development