Data Centre Area Supervisor

ICTS Ireland Limited; Dublin; Hybrid; EUR 26,000 - 34,000; Full time

Benefits offered by this job

On-call allowance

Opportunities for further training and

professional development

Job summary

ICTS Ireland Limited in Ireland is seeking an Area Supervisor to support the Cluster Account Manager and Training Account Manager in day-to-day security operations across multiple Data Centre sites. You will help ensure service delivery, maintain high security standards, and lead security teams.

You will act as the operational link between management and site teams, ensuring compliance, consistent client service, and timely response to issues. Nights and on-call duties may be required.

Qualifications

• PSA Licence is a must.
• Security experience with supervisory level preferred.
• Full driving licence and access to a vehicle for multi-site travel.
• Strong organisational and administrative abilities.
• Excellent IT skills across multiple systems.

Responsibilities

• Support daily operational oversight across multiple sites for Cluster Account Manager.
• Assist Training Account Manager with planning and delivering training activities.
• Provide leadership, mentoring, and performance support to security officers.
• Conduct site visits, audits, and compliance checks.
• Manage reporting, scheduling, and documentation.
• Ensure adherence to security protocols and client requirements.
• Respond promptly to operational issues and escalations.
• Build relationships with clients, site teams, and management.
• Work nights as required and participate in on-call duties.

Skills

Leadership

Administrative skills

IT skills

Shift work

On-call readiness

Education

Train the Trainer qualification

Manual Handling & Safe Pass

Tools

MS Office

Job description

Role Summary

We are seeking a proactive and highly organised Area Supervisor to support the Cluster Account Manager and Training Account Manager in the day-to-day operational management of multiple Data Centre sites. This role is central to ensuring smooth service delivery, maintaining high security standards, coordinating training activities, and providing strong leadership to security teams across the cluster.

You will act as the operational link between management and site teams, ensuring consistency, compliance, and exceptional service across all locations.

Key Responsibilities (Not limited to)

• Support the Cluster Account Manager with daily operational oversight across multiple sites.
• Assist the Training Account Manager with planning, coordinating, and delivering training activities.
• Provide leadership, mentoring, and performance support to security officers.
• Conduct site visits, audits, and compliance checks.
• Manage administrative tasks including reporting, scheduling, and documentation.
• Ensure adherence to security protocols and client requirements.
• Respond promptly to operational issues and escalations.
• Build strong working relationships with clients, site teams, and management.
• Work shift patterns, including nights, as required operationally.
• Participate in regular out-of-hours emergency on-call duties.

Essential Requirements

• Valid PSA Licence
• Security experience, ideally at a supervisory level
• Full driving licence with access to a vehicle (multi-site travel required)
• Administrative experience with strong organisational skills
• Excellent IT skills, with the ability to work confidently across multiple systems and programs
• Proven ability to lead, mentor, and support security officers
• Ability to work to tight deadlines and manage competing priorities
• Flexibility to work shift patterns, including nights
• Willingness to undertake regular on-call responsibilities

Desirable Qualifications & Experience

• Previous Data Centre security experience
• Manual Handling and Safe Pass certification (or willingness to obtain)
• Train the Trainer qualification (or willingness to obtain)

Salary & Benefits

• Eur 21/hour |
• On-call allowance
• Opportunities for further training and professional development